Slideshows

North America's Best Major Airports 2010

The Best Major Airports

Despite advances in air travel over the past decade, passenger satisfaction with airports has lagged behind the rest of the travel industry, according to , who recently ranked satisfaction in North American Airports.In its 2010 North America Airport Satisfaction Study, airports were ranked on a variety of criteria, including airport accessibility, check in/baggage check process, facilities, security checkpoints and food and retail services. Airports were also separated into three categories by s
Photo: Joseph Drivas | Getty Images

Despite advances in air travel over the past decade, passenger satisfaction with airports has lagged behind the rest of the travel industry, according to J.D. Power and Associates, who recently ranked satisfaction in North American Airports.

In its 2010 North America Airport Satisfaction Study, airports were ranked on a variety of criteria, including airport accessibility, check in/baggage check process, facilities, security checkpoints and food and retail services. Airports were also separated into three categories by size: Large (30 million+ passengers/year), Medium (10-30 million passengers/year) and small (<10 million passengers per year).

So, which major airports score the best in this year's study? Click ahead to find out!

By Paul Toscano
Posted 25 Feb 2010

10. Hartsfield-Jackson Int'l (ATL)

City: Atlanta, GeorgiaOverall Satisfaction: 3/5Accessibility: 3/5Check-In: 3/5Security: 3/5
Photo: Karen Bleier | AFP | Getty Image

City: Atlanta, Georgia

Overall Satisfaction: 3/5
Accessibility: 3/5
Check-In: 3/5
Security: 3/5

9. McCarran Int'l (LAS)

City: Las Vegas, NevadaOverall Satisfaction: 4/5Accessibility: 4/5Check-In: 4/5Security: 4/5
Photo: Getty Images

City: Las Vegas, Nevada

Overall Satisfaction: 4/5
Accessibility: 4/5
Check-In: 4/5
Security: 4/5

8. George Bush Intercontinental (IAH)

City: Houston, TexasOverall Satisfaction: 4/5Accessibility: 3/5Check-In: 5/5Security: 4/5
Photo: Carey Akin

City: Houston, Texas

Overall Satisfaction: 4/5
Accessibility: 3/5
Check-In: 5/5
Security: 4/5

7. Dallas/Ft. Worth Int'l (DFW)

City: Dallas/Ft. Worth, TexasOverall Satisfaction: 4/5Accessibility: 4/5Check-In: 4/5Security: 5/5

City: Dallas/Ft. Worth, Texas

Overall Satisfaction: 4/5
Accessibility: 4/5
Check-In: 4/5
Security: 5/5

6. Charlotte Douglas Int'l (CLT)

City: Charlotte, North CarolinaOverall Satisfaction: 5/5Accessibility: 4/5Check-In: 4/5Security: 5/5
Photo: Getty Images

City: Charlotte, North Carolina

Overall Satisfaction: 5/5
Accessibility: 4/5
Check-In: 4/5
Security: 5/5

5. Phoenix Sky Harbor (PHX)

City: Phoenix, ArizonaOverall Satisfaction: 5/5Accessibility: 4/5Check-In: 5/5Security: 5/5
Photo: Getty Images

City: Phoenix, Arizona

Overall Satisfaction: 5/5
Accessibility: 4/5
Check-In: 5/5
Security: 5/5

4. Orlando Int'l (MCO)

City: Orlando, FloridaOverall Satisfaction: 5/5Accessibility: 5/5Check-In: 4/5Security: 4/5
Photo: Getty Images

City: Orlando, Florida

Overall Satisfaction: 5/5
Accessibility: 5/5
Check-In: 4/5
Security: 4/5

3. Minneapolis/St Paul Int'l (MSP)

City: Minneapolis/St Paul, MinnesotaOverall Satisfaction: 5/5Accessibility: 5/5Check-In: 5/5Security: 4/5
Photo: Getty Images

City: Minneapolis/St Paul, Minnesota

Overall Satisfaction: 5/5
Accessibility: 5/5
Check-In: 5/5
Security: 4/5

2. Denver Int'l (DEN)

City: Denver, ColoradoOverall Satisfaction: 5/5Accessibility: 5/5Check-In: 4/5Security: 4/5
Photo: Getty Images

City: Denver, Colorado

Overall Satisfaction: 5/5
Accessibility: 5/5
Check-In: 4/5
Security: 4/5

1. Detroit Metro (DTW)

City: Detroit, MichiganOverall Satisfaction: 5/5Accessibility: 4/5Check-In: 4/5Security: 5/5
Photo: Getty Images

City: Detroit, Michigan

Overall Satisfaction: 5/5
Accessibility: 4/5
Check-In: 4/5
Security: 5/5