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Global Leaders to Speak at Merced Annual Customer Summit for Sales and Service Performance Management Sprint Chief Service Officer Among Customer Keynote Speakers

REDWOOD SHORES, Calif., May 10, 2010 /PRNewswire via COMTEX/ -- Merced Systems, Inc., the leading provider of sales performance management and service performance management solutions, today announced the addition of leading industry executives to speak at the company's annual Customer Summit June 8-10th in Orlando, FL. The opening keynote will be delivered by Bob Johnson, chief service officer of Sprint. Michael Dunne, Research vice president at Gartner, Inc., will deliver the industry keynote. Nationwide Insurance, Otsuka Pharmaceutical, and BT Global Services will also deliver presentations highlighting sales compensation management. Global leaders such as Liberty Mutual, Telstra, and ING Direct will focus on performance management in large customer care organizations. Sponsors and panelist partners include Accenture, Deloitte Consulting, Sibson, Canidium, and Clickfox.

"This is shaping up to be the strongest customer summit in Merced's history," said Mark Selcow, president of Merced Systems. "The depth and breadth of customer and keynote presentations demonstrates the growth we're seeing in sales performance management and service performance management." Now in its fifth year, the Merced Customer Summit brings together professionals in top sales and service organizations throughout banking and finance, telecommunications, insurance, consumer products, travel and hospitality from key US, UK, and global corporations. Over the course of two days, the Summit provides a powerful platform for executives to network and share best practices in performance management.

About Merced Systems Merced Systems is the leading provider of Sales Performance Management and Service Performance Management applications focused on improving operational effectiveness of sales forces and service organizations across a range of vertical industries. Merced Systems' award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and a reputation for delivering business impact to its customers, Merced Systems has been profitable for the past seven years.

Merced Systems is a privately held company headquartered in Silicon Valley and London, with major customers in more than 20 countries worldwide. For more information, please visit

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