Press Releases

Aon Hewitt Advises Workers to Do Their Homework Before Enrolling in Benefits this Open Enrollment Season

LINCOLNSHIRE, Ill., Oct. 8, 2012 /PRNewswire/ -- U.S. employees soon will be asked to make decisions about their 2013 benefits during open enrollment season. According to Aon Hewitt, the global human resources solutions business of Aon plc (NYSE: AON), the benefits offered to employees next year may be impacted by a number of factors, including rising health care costs, the declining health of the population and phase-in of provisions under the Patient Protection and Affordable Care Act (PPACA). 


According to Aon Hewitt, 55 percent of employees default to their current benefit coverage for the coming year, instead of actively reassessing their plan options. What many workers do not realize is that the old selection may not be the best option.

Data from Aon Hewitt shows health care costs are expected to rise 6.3 percent in 2013 to $11,188 per employee, compared to $10,522 in 2012. In most cases, employers still shoulder much of the cost, but workers should expect to see their portion of the total cost rise in the form of increased premiums and out-of-pocket costs. The amount employees will pay for their health care benefits in 2013 is expected to be close to $5,000 — $2,385 in premiums and another $2,449 in out-of-pocket costs.  

"It is easy to fall back on the status quo and assume that your 2012 benefits choices will continue to meet your needs in 2013," said Craig Rosenberg, Aon Hewitt's national leader for Health & Welfare Benefits Administration. "But changes to family health care needs, employer plan offerings and costs make it important for workers to reevaluate their selections every year."

Aon Hewitt offers the following tips for employees this open enrollment season:

Understand what's changing for you and with your benefits. Start by evaluating how you and your family used health care in 2012. Consider how much was spent out-of-pocket on deductibles and coinsurance, the number of doctor visits and the cost of ongoing medications. If you are participating in a Flexible Spending Account (FSA), evaluate if the contribution is too little or too much based on actual expenses. If you currently have a Health Reimbursement Account (HRA) or Health Savings Account (HSA), determine what remaining balance you might have to apply to 2013 expenses. In the case of an HRA, check to confirm whether unused funds roll over to 2013.

Beginning in 2013 under the PPACA, employees' contributions to Health Care FSAs will be capped at $2,500 annually. Previously, there was no regulatory limit but many employers capped contributions at $5,000 or more. However, most workers do not contribute at that level. Among Aon Hewitt clients, employees contribute an average of $1,600 annually to their FSAs.

In addition, carefully review information from your employer about your 2013 benefit plan offerings. According to Aon Hewitt, more employers are offering Consumer-Driven Health Plans (CDHPs) than Health Maintenance Organization (HMO) options. As a result, plan options offered in the past may no longer be available.

Also new this year under the PPACA, employees will have access to Summary of Benefits and Coverage (SBC) statements that provide a standardized overview of health plan coverage features, such as coinsurance, deductibles, and examples of out-of-pocket costs related to having a child and managing Type 2 diabetes. For workers at most large employers that provide decision support tools, SBCs will serve primarily as a supplement. For those employees at smaller companies, SBCs may provide new information that will be helpful in selecting coverage for 2013.

Take advantage of incentives and opportunities to improve your health. Employers continue to offer tools to help employees, and increasingly, their spouses and partners, better understand their health risks. According to a recent Aon Hewitt survey, most companies (68 percent) offer Health Risk Questionnaires (HRQs) and 57 percent offer biometric screenings such as cholesterol, blood pressure and blood glucose.

Recognizing the importance of these programs, many companies offer incentives to participate. In fact, 84 percent of employers that offer HRQs provide incentives for completing them. Often, these incentives are monetary, like a reduction in medical premium cost, but they can also take the form of a reduction to your deductible so the plan starts paying benefits sooner.

"In order to manage rising health care costs, employers are increasingly turning toward strategies aimed at improving the overall health of their workers by encouraging behavior change and making them more accountable for the health decisions they make," said Jim Winkler, chief innovation officer for Health & Benefits at Aon Hewitt. "Employees should expect to see incentive programs like in past years, but now, companies are moving past simply asking workers to participate—they want to see improved health results too."

Aon Hewitt advises workers to take full advantage of all health and wellness programs available. In addition to receiving incentives from your employer, you can benefit from longer-term savings by getting a good picture of your health and identifying and addressing any health risks as soon as you can. Many employers make it convenient to complete these health improvement actions by offering worksite biometric testing and health evaluations, on-line HRQs, and follow-up so you can take steps to improve your health based on the information you learn. 

Consider whether a Consumer Driven Health Plan meets your needs. CDHPs continue to rise in popularity as another way to encourage you to take an active part in managing your health care. Employers typically pair CDHPs with either an HRA or an HSA. Employees can use one of these accounts to help pay for eligible out-of-pocket health care costs, controlling how and when they use these funds. 

CDHPs may be available at a lower cost than other coverage. However, it is also important to consider how much you will spend out of pocket – for example, before you meet your deductible. In the case of CDHPs offered with an HSA, the deductible may be higher than you have experienced in the past. Employees should also ensure they understand how the accounts – either HRA or HSA – work. 

Key factors to keep in mind:

  • HRAs: Review how much your employer will contribute as well as how unused funds are handled at the end of the year or if you terminate.
  • HSA:  Determine how much you will be able to contribute in 2013 – up to $3,250 ($6,450 if you have family coverage). If you will be age 55 or older in 2013, you can contribute an additional $1,000. These funds often grow over time by earning tax-free interest, and there is no "use it or lose it" rule, even if you leave your company.  In some cases, employers make contributions that supplement money you contribute.

"While workers are more frequently enrolling in CDHPs with an HSA or HRA because they often pay less out of their paychecks, they find these plans and accounts confusing and hard to navigate, especially at the beginning," said Joann Hall Swenson, partner and health engagement best practice leader at Aon Hewitt. "However, employees also report that they are often willing to reenroll in CDHPs. As they become more familiar with these plans, they find that they like having a better sense of what their care and prescriptions actually cost and the ability to manage their costs more carefully. Many workers even report that they make smarter health decisions as a result of being in this type of plan."

Assess dependent coverage. Finally, consider which dependents will need to be covered in 2013. The PPACA allows you to cover your children through the month in which they reach age 26 in most cases, regardless if they are full-time students. It is important to consider all available coverage options for dependents. If a spouse or partner has access to medical coverage through an employer, it may be more cost effective to enroll in that coverage instead, particularly since some companies apply a surcharge to cover a spouse or partner who has declined coverage from their own employer.

The new SBC statements will be a helpful tool in comparing coverage from your employer with coverage available from other sources since they present information in a standardized way.

Rosenberg added, "The health care landscape continues to change, and 2013 will be no exception. It is critically important that employees spend time to understand their needs, assess the options available to them and use the tools and resources available to effectively meet their needs and the needs of their families."

Sign up for News Alerts:
Follow Aon Hewitt on Twitter @AonHewitt

About Aon Hewitt
Aon Hewitt is the global leader in human resource solutions.  The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance.  Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies.  With more than 29,000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees.  For more information on Aon Hewitt, please visit

About Aon
Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 62,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world's best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit for more information on Aon and to learn about Aon's global partnership and shirt sponsorship with Manchester United.

Media Contacts:
MacKenzie Lucas, 847-442-2995,
Maurissa Kanter, 847-442-0952,

SOURCE Aon plc