SANTA FE SPRINGS, Calif., Sept. 24, 2013 (GLOBE NEWSWIRE) -- Superior Press, a treasury supplies and services specialist for the nation's top commercial banks, recently achieved significant milestones in their strategic growth plan. The company added significant value to its existing partnerships by assisting in a variety of merger and acquisition projects, increased its service capacity with the purchase and relocation to a new headquarters and production facility and achieved record revenue growth this past fiscal year.
"It's been exciting for Superior Press to expand our commercial bank treasury fulfilment relationships to provide critical support for their merger and acquisition projects," said Kevin Traut, Senior Vice President, Superior Press. "M&A involves many moving parts, often with short conversion timelines, that force treasury departments to treat high value commercial clients in the same manner as its retail small businesses when it comes to supply fulfilment. This often leaves the clients unsatisfied, the bank paying twice to get their clients the supplies they want and can actually use, and the initial first impression isn't positive."
Superior Press eliminated those challenges for its clients this year by offering an alternative to the one size fits all, "retail branch based", banking supply fulfilment process for M&A projects – a custom approach focused on supplying high touch, 'concierge' service to commercial clients. The M&A process developed by Superior Press offers the flexibility to provide custom solutions for each bank conversion team's unique requirements.
"There is no other check printer, that I know of, that says 'we will visit your top treasury clients at their office to provide face to face help through this transition', or that utilizes unique web portals, offers outbound calling programs and delivers customized, bank-branded client outreach," Traut explains. "No two bank conversions are the same; they all have unique opportunities to create a customized support and service plan that meets their needs, and that is where Superior Press has been successful – we listen first to understand the pain bankers and treasury clients are experiencing; then we provide solutions to eliminate that pain."
Superior Press supported the successful conversion of tens of thousands of commercial accounts over the past 12 months with their custom M&A programs.
The opportunity to provide this additional service helped Superior Press achieve a significant milestone this year with the purchase of a new, 63,000 sq. ft. facility. The company completed the relocation to their new headquarters with zero client impact while fulfilling a record number of orders and maintaining their 100% service level agreements. They successfully moved three production facilities over the course of 5 days, and the seamless transition allowed their clients to retain full operation of their bank-branded call centers and online order systems without issue from 5:00 am to 6:00 pm ET throughout the relocation. During the month of the move, Superior Press shipped a record number 19,500 orders totalling over $2.2 million in revenue.
"Superior Press achieves outstanding results by fostering an environment that empowers employees and encourages teamwork and taking personal responsibility for the company's success," adds Bob Traut, President & CEO, Superior Press. "The employees' unwavering commitment allows us to celebrate this success, and we're very fortunate. A successful, seamless move like this is not representative of a few hard working people, but the entire company, and requires each and every employee putting our clients first to ensure that on day one, for the first call, we were ready. It's embedded in our culture."
Superior Press is a family owned and operated company that embraces change, encourages innovation, and strives for value-driven growth. Superior Press has been one of the INC 5000 Fastest Growing Companies the last four years and was named one of LA Business Journal's Fastest Growing Private Companies in 2010. To learn more, visit www.superiorpress.com.
About Superior Press
Trusted by financial institutions since 1931, Superior Press combines financial industry expertise with state-of-the-art financial printing capabilities to service the valuable clients of the nation's top banks. Superior Press specializes in providing complete, personalized treasury management solutions including check printing, financial forms, cash vault supplies, call centers, and hardware and asset fulfilment. For more information, visit www.superiorpress.com.
CONTACT: Jessica Back, Superior Press 562.368.1800 x2077 firstname.lastname@example.orgSource:Superior Press