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Video Release -- BMC Software Helps AiM Transform a Customer's Business

BMC Software

HOUSTON, Oct. 9, 2013 (GLOBE NEWSWIRE) -- AiM, a leading UK-based business and IT management consultancy, has implemented BMC Remedy ITSM for a major financial services industry customer, providing real-time visibility into problem resolution and helping to automate and transform the customer's business processes across a wide front.



A video accompanying this release is available at http://www.globenewswire.com/newsroom/prs/?pkgid=21448

Key Facts to Know

  • With BMC Remedy, the customer now has real-time access to workflow, service level and end-user satisfaction data, versus delays measured in days or weeks before the change to BMC.
  • As a result, the IT organization is able to prioritize activity in real time, focusing its management resources on issues with clear strategic impact.

Supporting Perspectives

Steve Ackland, CEO, AiM: "BMC Remedy ITSM delivers very, very effective management of workflows going through the system."

Watch the video.

BMC Software. IT innovation drives business transformation.

For more than 30 years, BMC has helped thousands of companies around the world master IT complexity. From mainframe to mobile, from the back room to the boardroom, BMC delivers the automation, integration, and sophistication that enable the business and IT to perform like never before. To learn more, visit bmc.com.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2013 BMC Software, Inc.

CONTACT: Editorial contacts: Ann Duhon BMC Software direct 713.918.3201 mobile 713.562.8817 ann_duhon@bmc.com Jim Larkin W2O Group direct 646.664.4728 mobile 203.526.7457 jlarkin@w2ogroup.com

Source:BMC Software, Inc.