National Research Corporation and Georgia Hospital Health Services partner to advance performance measurement and improvement in Georgia hospitals

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LINCOLN, NEB., Oct. 10, 2013 (GLOBE NEWSWIRE) -- Today National Research Corporation and Georgia Hospital Health Services (GHHS) are announcing a partnership to promote state-wide advancement of healthcare performance measurement and improvement services. National Research will provide education of high-impact solutions for care delivery and support Georgia hospitals in developing infrastructure to accelerate performance outcomes while accurately reflecting the patient's voice of their care experience.

The National Research portfolio of products spans all segments across the healthcare continuum. The partnership provides a unique opportunity for Georgia Hospital Association (GHA) member hospitals to expand their understanding of the cross-continuum 'healthcare of tomorrow'. This includes meeting the patients' needs for ensuring a safe transition from the hospital to home and knowing the patient and loved ones' voice is precisely represented for advancing care delivery correctly at the bedside. Hospitals will benefit from the thought leadership of National Research within the industry, best practices education, and networking opportunities.

"We are very excited to partner with Georgia Hospital Health Services," said Susan Henricks, President and COO at National Research. "We feel strongly that our measurement and improvement solutions will enable Georgians to gain a better understanding of their care and appreciate that their experience and service delivery is the number one priority of Georgia's healthcare system."

"It is important that hospitals monitor their quality of care and understand ways to improve it," stated GHA Executive Vice President, Glenn Pearson. "National Research will provide the information our hospitals need to measure both patient and clinical staff satisfaction, thereby enabling them to make meaningful improvements to patient care."

About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to, or visit

About Georgia Hospital and Health Services, Inc.

Georgia Hospital Health Services, Inc. (GHHS) is a wholly owned subsidiary of the Georgia Hospital Association (GHA) which was founded in 1989. Its mission is to assist GHA member hospitals by offering products and services that help improve patient care and hospital management, and financially support GHA in its advocacy and educational endeavors.

CONTACT: Scott Smith Director of Marketing National Research Corporation 800-388-4264

Source:National Research Corporation