A data center critical for allowing uninsured Americans to buy health coverage under President Barack Obama's healthcare law went down on Sunday, the U.S. government said, in the latest problem for the "Obamacare'' rollout.
Verizon's Terremark operates the data center behind a federal system for determining eligibility for government subsidies to buy insurance nationwide and hosts HealthCare.gov, the website that makes insurance available in 36 of the 50 states.
The data center experienced a failure on Sunday that led it to lose network connectivity, Health and Human Services Department spokeswoman Joanne Peters said.
Online insurance exchanges opened on Oct. 1 under the law to offer health insurance plans to millions of uninsured Americans. But it has been marred by technical glitches and delays as would-be customers encounter error messages and long waits, often failing to make it through the system despite repeated tries.
"We are working with Terremark to get their timeline for addressing the issue,'' Peters said in an email. "We understand that this issue is affecting other customers in addition to HealthCare.gov, and Terremark is working (to) resolve the issue as quickly as possible.''