J.C. Penney Co. told investors for the third time in less than five weeks that sales trends are improving and reaffirmed its forecast calling for positive comparable-store sales results coming out of the third quarter.
The comments by Penney CEO Myron Ullman at a conference on Monday boosted the department store chain's shares by 6 percent.
(Read more: JC Penney's holiday hiring plans)
Penney has been struggling to revive sales after a failed experiment in 2012 to go up-market alienated long-time shoppers and depleted its cash reserves. It incurred huge losses and spent large amounts of money on store remodels.
"I told lenders it would be one thing if we had two things wrong and they couldn't be fixed. We have 30 things wrong and they can all be fixed," Ullman said.
Ullman also stressed that the morale among employees "is better than it probably should be."