Encore Health Resources Turns to Changepoint Professional Services Automation for End-to-End Management of Service Engagements and Improved Financial Transparency

Compuware Logo

DETROIT, Nov. 5, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq: CPWR), the technology performance company, announced today that Houston-based Encore Health Resources, LLC, one of the most successful consulting firms in the health information technology (HIT) industry, has selected Changepoint as one of three core business applications supporting Encore's rapidly growing healthcare IT consulting practice.

Changepoint, a market-leading professional services automation (PSA) solution, will help Encore Health Resources fully manage complex service engagements from opportunity creation, resource planning and service delivery to final billing and revenue recognition. As the backbone for Encore's 400-person consulting business, Changepoint will be fully integrated into Encore's cloud-based solutions for CRM and its financial system.

The Encore project team examined several cloud-based PSA solutions, narrowing the field to Changepoint's software as a service (SaaS) PSA solution and one other international PSA vendor. After working with instances of both products to test the strength of each solution's integration with its CRM solution, Changepoint was selected. "We are a virtual consulting business, so we require a solution that could manage every aspect of our services business, from the moment an opportunity leaves Salesforce to revenue recognition within Microsoft Dynamics GP," said Roger Huseman, Chief Administrative Officer and Chief Financial Officer, Encore Health Resources. "We also sought a partner that could fully operate in our cloud-based business model for Encore's IT infrastructure."

"Financial health is at the core of any services business – and it is critical for a fast-growing company such as Encore Health Resources," said Lori Ellsworth, Senior Vice President and General Manager, Changepoint Business Unit. "Based on work with our large and global customer base, Changepoint has proven that we have the depth of understanding, knowledge and the ability to integrate into a customer's existing infrastructure to effectively support services organizations."

Encore Health Resources

Encore Health Resources is one of the most successful consulting firms in the health information technology (HIT) industry. Founded in 2009 by healthcare veterans Ivo Nelson and Encore CEO Dana Sellers, the company provides consulting services and solutions that assist its expanding client base with a wide range of HIT strategy, advisory, implementation, process-redesign, and optimization initiatives. Encore focuses on capturing the right data at the right time, establishing analytical capabilities that meet the evolving information and reporting needs of healthcare providers to document and improve clinical and operational performance. For further information, please visit www.encorehealthresources.com.

Compuware Changepoint

Compuware Changepoint enables growth and improved efficiency for technology services organizations. Our powerful solution marries PSA, PPM and powerful business analytics giving services teams total operational visibility and control over the services portfolio. Services organizations can manage every aspect of their business with Changepoint from customer acquisition, to services delivery, through to financial control and visibility. Changepoint allows services teams to achieve strong margins, manage projects and resources with greater efficiency, deliver a competitive product and services mix, and maintain top-line revenues and bottom-line profitability. Flexible and easy to use, Changepoint is built for today's modern workforce, accessible from tablets and smart phones, and available as a SaaS or On-Premise Delivery Model. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net.

Compuware Corporation

Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

Social Media Links






CONTACT: Press Contacts Heidi Riffert Compuware Changepoint heidi.riffert@compuware.com 905-886-7000 x 4308 Ellyn Winters-Robinson Compuware Changepoint ellyn@ignition.ca 519-624-2402 Gina Jesberg Encore Health Resources gjesberg@encorehealthresources.com 802-952-1048 For Sales and Marketing Information Compuware Corporation One Campus Martius Detroit, MI 48226 800-521-9353 http://www.compuware.com