ConnectWise Invests in Retail Space With Launch of Powerful "Modern Retailer" Asset

ConnectWise logo

TAMPA, Fla., Nov. 7, 2013 (GLOBE NEWSWIRE) -- ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, today unveiled a new partner asset, the "Modern Retailer." The new asset was created to empower point of sale (POS) providers to rapidly transition to an "as-a-service" model. Highlighting ConnectWise's recent interest in enabling the point of sale channel, the Modern Retailer helps position POS providers as total outsourced IT vendors for their clients' technology needs, creating significant new avenues for recurring revenue.

"Over the years our commitment has remained strong to assist IT solution providers transition to managed services, and we're looking to do the same with retail resellers," said Arnie Bellini, ConnectWise CEO. "The Modern Retailer asset highlights our continued commitment to partner success by providing another tool our community is able to take advantage of."

Inspired by the original Modern Office asset, the Modern Retailer is a powerful asset that serves as both a business planning tool and a sales tool, enabling partners to uncover new sources of recurring revenue that lead to higher profits and growth. The Modern Retailer is a visual representing the technology needs of a typical retail organization along with a deep understanding of what makes them tick. This is important insight for POS providers as they look to fully embed themselves in their customers' organizations.

As consumers continue to rapidly adopt new technologies, the POS channel must evolve to serve this technology need. This is creating a tremendous opportunity for resellers to build a more compelling value proposition resulting in service-led business models, increased revenue and client satisfaction. ConnectWise supports this as-a-service opportunity with a single platform that contains everything required to successfully manage recurring revenue opportunities—from time tracking to warranty management and invoicing.

"Resellers serving the retail industry may be apprehensive about transitioning to an as-a-service business model, but the reality is managed services providers are ready for primetime in this space," added Bellini. "By leveraging a PSA platform such as ConnectWise, partners can be confident in their ability to efficiently and profitably manage their clients' technology needs. We believe the Modern Retailer represents an age of new opportunity for retail resellers."

To learn more about ConnectWise's plans for helping market to and service the Modern Retailer, please visit

Follow ConnectWise

About ConnectWise

Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 80,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. For the last 31 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit or call 800-671-6898.

CONTACT: Jessica Boardman Greenough for ConnectWise , LabTech Software and Quosal 617.275.6514

Source: ConnectWise