For over a century, there has been no more sheepish, if reliable, self-defense than this for the tardy New York City traveler: The train was late. There was nothing I could do.
But in a city where "train traffic," that villain of automated subway announcements, can be too faceless a culprit, most riders know nothing of the system to officially assign blame, with a simple note.
Since June 2010, the Metropolitan Transportation Authority has given more than 250,000 such notes, titled Subway Delay Verification, to riders, determining whether their trains had in fact come in behind schedule, or if, perhaps, the agency had been unjustly scapegoated by a harried commuter.
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