BMC Reflects on Industry in Coming Year

BMC Software

HOUSTON, Dec. 20, 2013 (GLOBE NEWSWIRE) -- BMC Software, the company behind MyIT and BMC AppZone, is closing out the year with a series of blog posts spotlighting predictions from influencers in the technology industry. This week, the company also shared a new case study from Ovum, about the results News UK has experienced from implementing the BMC Remedyforce ITSM suite.

Customer Updates

Ovum: News UK Dramatically Enhanced Customer Experience with BMC Remedyforce

A new Ovum report spotlights how News UK successfully implemented BMC Remedyforce -- a market-leading IT Service Management (ITSM) solution -- to improve response times, first-line resolution rates and customer satisfaction levels, all while considerably reducing their IT costs.

http://www.bmc.com/news/press-releases/2013/Ovum-News-UK-Dramatically-Enhanced-Customer-Experience-with-BMC-Remedyforce.html?c=n

Thought Leadership

Robert Scoble's Big Predictions for 2014

On the Mark shares technology predictions for the New Year from Robert Scoble, tech blogger and Startup Liaison for Rackspace . This is the first of a series of predictions the blog will spotlight over the next several weeks.

https://communities.bmc.com/people/mstouse/blog/2013/12/15/robert-scobles-big-predictions-for-2014

What People are Saying

BMC Software 2014 predictions: Consumerization of IT driving significant change

Mark Settle, VMblog

http://vmblog.com/archive/2013/12/18/bmc-software-2014-predictions-consumerization-of-it-driving-significant-change.aspx#.UrHUueKuI8Q

The future of social media: 60 experts share their 2014 predictions

Vignesh Subramanyan, Business 2 Community

http://www.business2community.com/social-media/future-social-media-60-experts-share-2014-predictions-0718083#!qbSWc

Products of the week 12.16.13

Brandon Butler, Network World

http://www.networkworld.com/slideshow/132653/products-of-the-week-121613.html#slide5

Deals of the Year: $6.9B privatization deal wins Technology category

Molly Ryan, Houston Business Journal

http://www.bizjournals.com/houston/print-edition/2013/12/13/deals-of-the-year-technology.html

DB2 for z/OS reference material

Marc Wambeke, Mainframe Watch Belgium

http://mainframe-watch-belgium.blogspot.com/2013/12/db2-for-zos-reference-material.html

Executives reveal 6 toughest interview questions to find top candidates

Ritika Trikha, CyberCoders

http://www.cybercoders.com/insights/executives-reveal-6-toughest-interview-questions-to-find-top-candidates/

BMC Software. IT Innovation Drives Business Transformation.

For more than 30 years, BMC has helped thousands of companies around the world master IT complexity. From mainframe to cloud to mobile, from the back room to the boardroom, BMC delivers the automation, integration, and sophistication that enable the business and IT to perform like never before. To learn more, visit bmc.com.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2013 BMC Software, Inc.

CONTACT: Editorial contacts: Ann Duhon BMC Software +1 713 918 3201 +1 713 562 8817 ann_duhon@bmc.com

Source:BMC Software, Inc.