BMC Reflects on Industry in Coming Year

BMC Software

HOUSTON, Dec. 20, 2013 (GLOBE NEWSWIRE) -- BMC Software, the company behind MyIT and BMC AppZone, is closing out the year with a series of blog posts spotlighting predictions from influencers in the technology industry. This week, the company also shared a new case study from Ovum, about the results News UK has experienced from implementing the BMC Remedyforce ITSM suite.

Customer Updates

Ovum: News UK Dramatically Enhanced Customer Experience with BMC Remedyforce

A new Ovum report spotlights how News UK successfully implemented BMC Remedyforce -- a market-leading IT Service Management (ITSM) solution -- to improve response times, first-line resolution rates and customer satisfaction levels, all while considerably reducing their IT costs.

Thought Leadership

Robert Scoble's Big Predictions for 2014

On the Mark shares technology predictions for the New Year from Robert Scoble, tech blogger and Startup Liaison for Rackspace . This is the first of a series of predictions the blog will spotlight over the next several weeks.

What People are Saying

BMC Software 2014 predictions: Consumerization of IT driving significant change

Mark Settle, VMblog

The future of social media: 60 experts share their 2014 predictions

Vignesh Subramanyan, Business 2 Community!qbSWc

Products of the week 12.16.13

Brandon Butler, Network World

Deals of the Year: $6.9B privatization deal wins Technology category

Molly Ryan, Houston Business Journal

DB2 for z/OS reference material

Marc Wambeke, Mainframe Watch Belgium

Executives reveal 6 toughest interview questions to find top candidates

Ritika Trikha, CyberCoders

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Source:BMC Software, Inc.