HOUSTON, Dec. 20, 2013 (GLOBE NEWSWIRE) -- BMC Software, the company behind MyIT and BMC AppZone, is closing out the year with a series of blog posts spotlighting predictions from influencers in the technology industry. This week, the company also shared a new case study from Ovum, about the results News UK has experienced from implementing the BMC Remedyforce ITSM suite.
Ovum: News UK Dramatically Enhanced Customer Experience with BMC Remedyforce
A new Ovum report spotlights how News UK successfully implemented BMC Remedyforce -- a market-leading IT Service Management (ITSM) solution -- to improve response times, first-line resolution rates and customer satisfaction levels, all while considerably reducing their IT costs.
Robert Scoble's Big Predictions for 2014
On the Mark shares technology predictions for the New Year from Robert Scoble, tech blogger and Startup Liaison for Rackspace . This is the first of a series of predictions the blog will spotlight over the next several weeks.
What People are Saying
BMC Software 2014 predictions: Consumerization of IT driving significant change
Mark Settle, VMblog
The future of social media: 60 experts share their 2014 predictions
Vignesh Subramanyan, Business 2 Community
Products of the week 12.16.13
Brandon Butler, Network World
Deals of the Year: $6.9B privatization deal wins Technology category
Molly Ryan, Houston Business Journal
DB2 for z/OS reference material
Marc Wambeke, Mainframe Watch Belgium
Executives reveal 6 toughest interview questions to find top candidates
Ritika Trikha, CyberCoders
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Source:BMC Software, Inc.