Patient No-Shows Cost Physical Therapists an Estimated $1 Million Per Day

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CHANDLER, Ariz., Dec. 31, 2013 (GLOBE NEWSWIRE) -- Physical therapists have been hit hard by shrinking reimbursements, increased regulation and encroachment from physicians, chiropractors and other would-be competitors. So it's ironic that one of the most costly aspects of providing care is the patients themselves.

Patients who fail to make their scheduled appointments cost the PT industry an estimated $1 million per day.

SpectraSoft (a division of Mediware, Inc.) designs medical appointment software for scheduling-intensive fields like physical therapy, community health and behavioral health. More than 5,000 healthcare providers have worked with the Company, and one of their primary concerns is the cost of patient no-shows.

Patients skip their scheduled appointments for many reasons, and "forgetting" is often not the problem. Fear, pain, competing priorities, finances, transportation, provider temperament and many other factors can all play a role in no-shows. That's why SpectraSoft offers a multi-prong solution that involves the entire practice team.

For many practices, a small investment in a no-show reduction program can reap immediate benefits according to SpectraSoft's medical scheduling blog. These benefits can make the difference between a profitable practice and one that is less successful.

You can read more about reducing no-shows by downloading SpectraSoft's free white paper: "8 Steps to Reduce Patient No-Shows."

About SpectraSoft

SpectraSoft, Inc. is a division of Mediware Information Systems, Inc. The medical scheduling software company is the nation's leading provider of scheduling software serving more than 4,500 offices in North America and more than 500 hospitals. The company's Appointments software includes document management capabilities, advanced procedure and protocol scheduling including the ability to centralize scheduling between multiple office locations. SpectraSoft's clientele include community health organizations, hospital departments, single location and multi-office practices. Visit to learn more.

About Mediware

Mediware was founded in 1970 and began offering software solutions in 1980 to help providers excel in high-growth, complex patient care environments that remain underserved by existing vendors. The company employs more than 400 subject matter experts who deeply understand business and care processes in highly specialized acute, non-acute and community-based care settings and have years of experience integrating systems. Mediware's portfolio of solutions currently includes blood services, cellular therapy, medication management, physical rehabilitation, respiratory therapy, behavioral health and home care. For more information about Mediware products and services, visit

CONTACT: Media Contact: John Wolf Product Marketing Manager 480.831.7800

Source: SpectraSoft