TAMPA, FL, Jan. 14, 2014 (GLOBE NEWSWIRE) -- IVANS Insurance Solutions announced today that The Motorists Insurance Group has added Activity Notes download to efficiently deliver policy and claims information to its agents using IVANS. Activity Notes is a new ACORD XML data standard that allows carriers to generate and send a variety of policy, billing, claims and policyholder-related messages to their agencies.
IVANS Translation Services for Activity Notes download provides a secure, system-based solution to more efficiently handle essential communication between carriers and their independent agencies that would typically be sent through email, fax and postal mail. In addition, Activity Notes is a solution for sending policy and claims information for unsupported insurance lines of business. Currently, Activity Notes transactions can only be sent using the IVANS network.
"Our independent agents are a vital part of our business, and we are committed to implementing technology that makes it easier for them to conduct business with us," said Tom Campana, Motorists' assistant vice president of agency and policyholder systems. "Activity Notes enables us to deliver information to our agents in a more time-efficient and cost-effective manner, which increases the value of IVANS across our operations."
Motorists uses Activity Notes to communicate personal lines billing notices, cancellation notices, canceled policies, new business, revisions and reinstatements for policy activities. For both personal and commercial lines claims activities, Motorists utilizes Activity Notes for notifications, including claims closed, claims closed without pay, claims reopened, element status changes, glass claims, loss payments, new claims, new element, recovery activity and more. Motorists downloads policy documents for all applicable Activity Notes. In addition to introducing Activity Notes, Motorists has engaged IVANS to add claims download capabilities and expects to offer this service to its agents in 2014.
"With Activity Notes, Motorists continues to meet the vital need in insurance for efficient information exchange between carriers and agencies that leads to better service throughout the insurance lifecycle," said Jim Ochiltree, senior vice president and general manager, IVANS Insurance Solutions. "Activity Notes represents another industry first for IVANS and supports our mission of partnering with the industry to develop and deliver new and innovative technologies to continually improve information exchange between carriers and agencies."
About The Motorists Insurance Group
The Motorists Insurance Group, headquartered in Columbus, Ohio, consists of 10 property and casualty insurance, life insurance and insurance brokerage companies. Motorists Mutual, established in 1928, is the lead company in the group. A major regional property and casualty insurer, the company is represented by more than 4,500 independent agents who live and work in local communities throughout a six-state area. The Motorists Insurance Group is rated A (Excellent) by A.M. Best Company, the leading provider of insurer ratings. The rating measures financial strength and ability to meet obligations to policyholders. For more information, visit www.MotoristsMutual.com
About IVANS Insurance Solutions
IVANS Insurance Solutions, a division of Applied Systems, is the property and casualty insurance industry's partner and trusted technology leader for advanced carrier-agency information exchange. IVANS makes insurance business easier with secure information exchange, data translation and managed connectivity solutions that deliver efficiency and better customer service capabilities to carriers and independent agencies. More property and casualty insurance companies rely on the IVANS platform than any other company to create greater value from information exchanged in insurance business. To learn more, visit www.ivansinsurance.com.
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Source: Applied Systems