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Comverge Announces Enhancements to SmartConsumer Residential Customer Engagement Solution to Maximize the Success of Energy Efficiency Programs

SAN ANTONIO, Jan. 28, 2014 (GLOBE NEWSWIRE) -- DistribuTECH -- Comverge, Inc., the leading provider of Intelligent Energy Management solutions for residential and commercial & industrial (C&I) customers, today announced enhancements to the Comverge SmartConsumer™ residential customer engagement platform.

With the new release, the SmartConsumer technology foundation now includes a learning system that provides normative comparison and ranking mechanisms for all customers participating in a utility's energy efficiency and demand response programs. This provides a baseline for measuring all customers' energy savings progress compared to peers as an additional behavioral incentive to drive increased participation in utility energy efficiency and demand response programs.

The latest release of SmartConsumer includes a highly customizable tips engine that can send customers both actionable and suggestive pointers timed to specific environmental factors, life events and other relevant triggers. In addition, SmartConsumer now enables utilities to easily assess, in real-time, how different utility energy efficiency offers are faring across various demographics. This actionable insight helps utilities optimize energy efficiency programs by providing the flexibility to make adjustments to programs based on customers' behavioral patterns.

"Comverge is committed to providing utilities with the best possible solutions to manage energy demand," said Brent Dreher, SVP Utilities, Comverge. "With the convergence of energy efficiency and demand response, Comverge now provides utilities with an unparalleled toolset for adding energy efficiency benefits to demand response programs. By providing a unified toolset for running combined demand response and energy efficiency programs, utilities can maximize the success of all energy management programs and achieve superior levels of customer engagement."

SmartConsumer is an integrated suite of software and services that helps utilities implement energy efficiency programs to increase customer satisfaction and meet regulatory mandates for energy reduction. Since its launch in January 2013, several utilities have selected SmartConsumer as the technology foundation for their energy efficiency programs.

"With the rapid proliferation of smartphones and Wi-Fi thermostats, utilities have the opportunity to provide demand response program participants with complementary energy efficiency tools to keep them highly engaged," commented Mike Ratliff, SVP and Chief Technology Officer, Comverge. "SmartConsumer combines our proven capability to interactively manage smart thermostats with advanced energy efficiency features such as normative comparisons, goal-setting and tracking, and customized energy savings tips."

About Comverge

Comverge delivers a comprehensive suite of intelligent energy management solutions that enable utilities, grid operators, and commercial and industrial organizations to optimize their energy usage in order to reduce costs, meet regulatory requirements, and support sustainability initiatives. With 30 years of experience helping customers implement innovative demand-side management programs, Comverge has deployed more than five and a half million energy management devices, recruited over one million residential customers into mass market demand response programs, and served thousands of commercial & industrial customers. For more information, visit www.comverge.com and follow us on Twitter at @Comverge.

CONTACT: For Additional Information Jason Cigarran Vice President, Corporate Marketing and Communications Comverge, Inc. 678-823-6784 jcigarran@comverge.com

Source:Comverge, Inc.