Women's Foodservice Forum Study Reveals Key Factors in Women's Leadership Success

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DALLAS, Jan. 29, 2014 (GLOBE NEWSWIRE) -- Now is the time for women to identify the best path to the C-Suite, as the start of a new year brings performance reviews and job planning exercises at companies across the country. In an effort to see more gender-balanced teams in the top tiers of industry, the Women's Foodservice Forum (WFF)--the foodservice industry's premier leadership development organization--and Kenexa--an IBM company that is a pioneer in employee research and workforce performance--have today released the findings of its year-long research study that identifies the factors influencing women's success in the highest levels of leadership. Rich Products Corporation, a $3 billion family-owned global food supplier to the foodservice, in-store bakery and retail market places, provided a significant grant to fund the research.

The WFF study, entitled "A Roadmap to the C-Suite: Advancing Women in Foodservice," reveals five key factors most critical to women's career advancement:

1. Delivering results through individual performance, and then through others.

2. Financial and operational understanding of the business.

3. Building internal work networks and finding senior level advocates.

4. Learning and exposure through cross-functional and stretch work assignments.

5. Career development planning to guide aspirations.

Recognizing how women advance to top business positions will help identify ways to shift the representation of women in the boardroom. Currently, only 17 percent of directors and 14 percent of C-Suite executives at Fortune 500 companies are women.i

"Given the significant importance we place on the advancement of female leaders within our own organization, sponsorship of this study to enhance career development for women across our industry is a natural fit," said Bill Gisel, President and Chief Executive Officer of Rich Products, headquartered in Buffalo, N.Y. "We are proud to serve as the lead sponsor of this important research and look forward to leveraging the findings to enhance our current career development strategies at Rich's, while accelerating the critical advancement of more women into executive roles across our industry."

In addition to these five identified factors, the WFF study shows that more than half of C-level respondents emerged as a leader in their organization while holding a job in operations. Finance and accounting jobs also provide a similar initial trajectory.

Beyond early recognition in particular job functions, it is an overall broad experience base that leads to career progression. Women who transition from operations or accounting into other roles including finance, HR, marketing and sales are gaining business acumen and skills that make them more appealing for C-Suite consideration.

"As we strive to advance women leaders, we needed to understand in depth the characteristics and competencies of those who have achieved C-level roles," said Laurie Burns, WFF Chair and Darden Restaurants SVP, SRG Strategic Platform & Development. "The findings of our study will directly impact the content we will offer to our members at all levels of their careers."

Ambition and Risk-Taking Influence Success

Women leaders who started planning their career goals earlier and followed a career development plan are more likely to become C-level executives. Starting a plan as early as during college can have a direct impact on rising through the ranks.

Those who are in C-Suite positions also took greater risks earlier in their careers, including volunteering for stretch assignments and taking on assignments they did not feel fully prepared for. Many top women leaders feel regret about not taking more risks earlier in their careers when they look back on their professional decisions.

As women move upwards within organizations, having a personal network and advocates also becomes more important as stepping stones for career advancement.

Skill Building and Personality Traits Set Leaders Apart

The WFF study also focused on the characteristics of women in top leadership roles, and identified differences at four different career stages—Emerging Leader, Emerging Executive, Executive, and C-Suite.

Skills relating to initiative, a drive for results and the building of networks are critical when women are at the Emerging Leader level of their career. At the Emerging Executive level, team leadership and business leadership are more important, and mark a shift from individual performance characteristics. High-level leadership skill development was cited for those in Executive roles, while C-level leaders also need to gain savvy around business climate understanding to help effectively lead their organization.

Additionally, Women in the C-Suite are more likely to have particular personality traits. Those in top positions ranked high when it comes to having a greater sense or urgency, confidence in their own abilities, being resilient under pressure, and enjoying new experiences.

The WFF will continue its research over the next two years. A study covering organizational practices and influencers on advancement, salary, and job scope will be conducted next, and will then be followed by a career roadmap and tracking tool assessment to identify resources to accelerate C-Suite advancement.

"WFF and Kenexa have conducted this study to ultimately provide the industry a career progression roadmap to enable our Emerging Leaders to hasten their advancement," said Burns, WFF Chair. "Rich Products is making a contribution that will have a lasting impact on the industry."

These study findings are based on a broad survey of WFF members, who were asked to identify the factors that led to their success at different levels of their career.


The Women's Foodservice Forum (WFF) is the industry's premier leadership development organization with more than 20 years of experience advancing women in the foodservice industry. WFF serves thousands of individuals and hundreds of employers in all segments of the industry including operations, manufacturing, distribution, publishing, consulting, and more. Through highly effective and educational events such as the Annual Leadership Development Conference, Executive Summit and Regional Connects as well as professional development and rich networking opportunities, WFF provides the competence and strategic connections needed to make a positive difference in the careers of women in the foodservice industry. For more information, visit wff.org


Rich Products Corporation is a family-owned global food company defined by innovation and an unparalleled commitment to treating its customers, associates, and communities the same way... Like Family. Since 1945, Rich's has been committed to developing food solutions that raise the standards for quality, safety, convenience and efficiency for its customers. As a leading supplier to the global foodservice, in-store bakery and retail marketplaces, Rich's posts annual sales exceeding $3.2 billion, operates 36 manufacturing facilities spanning six continents, and employs more than 9,200 people across the world. Additional company information can be found online (www.richs.com), on Facebook (Rich Products) and via Twitter (@RichProducts).


Kenexa Corporation helps drive HR and business outcomes through its unique combination of technology, content and services. Enabling organizations to optimize their workforces since 1987, Kenexa's integrated talent acquisition and talent management solutions have touched the lives of more than 110 million people. Additional information about Kenexa and its global products and services can be accessed at www.kenexa.com.

i http://www.nytimes.com/2013/09/25/business/economy/for-american-women-is-it-enough-to-lean-in.html?pagewanted=all&_r=0

CONTACT: MEDIA CONTACT: Jennifer DuBois, AMF Media Group 925 790 2882; Jennifer@amfmediagroup.com Dwight Gram, Rich Products Corporation 716-878-8749; dwight.gram@rich.com

Source:Women's Foodservice Forum