Mission Health Breaking Barriers to Communication for Patients

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COLUMBUS, Ohio, Feb. 18, 2014 (GLOBE NEWSWIRE) -- Partnering with Language Access Network (LAN), Mission Health has implemented the use of Martti™ (My Accessible Real-Time Trusted Interpreter), LAN's state of the art Video Remote Interpreting system. Martti gives healthcare providers and Limited English Proficient, and Deaf and Hard of Hearing patients access to the highest quality, trained medical interpreters via live video within seconds, at the touch of a button. The self-contained, mobile and wireless units resemble small flat screen televisions and are easily transported with the patient throughout the hospital allowing the provider, the patient and the interpreter to clearly see and hear one another while communicating. These interpretations take place via LAN's technology partner, Carenection and its own, HIPAA-compliant, secured network.

"We want our patients to have a great experience," explains Laura Pearson, Mission's Director for Patient Experience. "We strive to provide the highest quality of care for our patients which includes an experience that is free of harm, safe, and patient and family centered, and Martti helps us do that."

LAN associates with some of the largest healthcare systems nationwide to provide immediate, reliable, compliant video remote interpreting services 24/7, 365 days a year. "Breaking down communication barriers in healthcare is critical in achieving more accurate and timely diagnoses and treatments, leading directly to better patient and provider satisfaction," explains Andrew Panos, LAN's founder and Chief Operating Officer.

"LAN has an exceptional reputation in the healthcare interpretation industry. LAN has helped us continue to grow in our understanding of the importance of Video Remote Interpretation services," said Pearson. "Many other services do not focus solely on medical interpretation and that is a very important component for us due to our great concern for the safety of our patients," she added.

About Language Access Network, LLC

Language Access Network, LLC ("LAN") is the leader in trusted healthcare communications, providing video remote interpretation (VRI) services to hospitals and other medical venues nationwide. Physician owned and solely focused on healthcare, the company has unique insight into how to drive better outcomes, improve patient satisfaction and be a true partner to its client hospitals. Targeted towards Limited English Proficient and Deaf and Hard-of-Hearing patient populations, LAN provides its rapidly growing client base (currently over 350 medical facilities nationwide) with 24/7/365 access to the highest quality & trained interpreters available via its centralized video language centers.


About Mission Health

Mission Health, based in Asheville, N.C., is the state's sixth-largest health system and the region's only not-for-profit, independent community hospital system governed and managed exclusively in western North Carolina. Mission Health was recognized as one of the nation's Top 15 Health Systems in 2012 and 2013 by Thomson Reuters and Truven Health Analytics, respectively. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, and the region's only dedicated Level II trauma center.


CONTACT: Dori Jennings, Marketing 614-468-6043/614-270-0746 (mobile) djennings@lan.us

Source: Language Access Network