TEL AVIV, Israel and COLOGNE, Germany, Feb. 19, 2014 (GLOBE NEWSWIRE) -- Top Image Systems, Ltd. (Nasdaq:TISA), a leading ECM (Enterprise Content Management) and BPM (Business Process Management) solution and MIP (Mobile Imaging Platform) provider, announced a $650,000 deal to implement eFLOW® Digital Mailroom at a leading European telecommunications provider. With EUR1.8b revenues, 3,700 employees and over 8.5 million customers, this telecom giant requires a powerful digital mailroom solution to effectively manage over 6 million documents per year.
Seeking business agility, the customer selected Top Image Systems following a successful proof of concept and demonstration of its highly skilled professional services. The project entails recognition, context-sensitive categorization and automated processing of up to 30,000 documents per day, which include a combination of handwritten and machine printed, fax, SEPA (Single Euro Payments Area) mandates (bank identification forms), emails, contracts, customer correspondence and more.
To enable rapid response to incoming business queries, the solution will integrate with the company's telephone-based workflow system, routing the relevant metadata to active workflows such as customer service or new account initiation processes. eFLOW Digital Mailroom's approximate search functionality is highly valued by the customer to improve access to data. The project aims to merge processing methods, standardize stored document formats and minimize document memory requirements, with the ultimate goal to streamline processes and improve customer service.
"Top Image Systems is extremely proud to be a part of this forward-thinking project for one of Europe's leading communications companies," remarked Egbert Fischer Top Image Systems' General Manager, Central Europe. "Our most innovative technologies for automated categorization and classification will enable customer service representatives to access the most relevant data to more accurately respond to their customers' needs. Workflows equipped with relevant metadata will significantly speed process cycle time, cut costs and improve responsiveness. Today's enterprises need sophisticated solutions to meet their customers' tough demands, and Top Image Systems is here to provide those solutions."
About Top Image Systems
Top Image Systems™ (TIS™) Ltd. is a leading innovator of enterprise solutions for capturing and validating structured and unstructured content entering organizations from various sources and managing content-driven business processes. Whether originating from mobile, electronic, paper or other sources, TIS solutions automatically capture, process and deliver content across enterprise applications. TIS' flagship eFLOW platform and diverse business process and mobile image processing solutions are marketed in more than 40 countries through a multi-tier network of distributors, system integrators, value-added resellers and strategic partners. Visit the company's website at http://www.TopImageSystems.com for more information.
Caution Concerning Forward-Looking Statements
Certain matters discussed in this news release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results to be materially different from any future results expressed or implied in those forward looking statements. Words such as "will," "expects,", "anticipates," "estimates," and words and terms of similar substance in connection with any discussion of future operating or financial performance identify forward-looking statements. These statements are based on management's current expectations or beliefs and are subject to a number of risks and uncertainties that could cause actual results to differ materially including, but not limited to, risks in product development, approval and introduction plans and schedules, rapid technological change, customer acceptance of new products, the impact of competitive products and pricing, the lengthy sales cycle, proprietary rights of TIS and its competitors, risk of operations in Israel, government regulation, litigation, general economic conditions and other risk factors detailed in the Company's most recent annual report on Form 20-F and other subsequent filings with the United States Securities and Exchange Commission. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether as a result of new information, future events or otherwise.
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Source:Top Image Systems Ltd.