Good Shepherd Health System Partners With LAN to Conquer Language Barriers

Language Access Network, LLC company logo

COLUMBUS, Ohio, March 4, 2014 (GLOBE NEWSWIRE) -- With nearly 80 years of building a proud heritage of innovation, Good Shepherd Health System continually finds ways to efficiently improve patient satisfaction. Through a partnership with Language Access Network (LAN), Good Shepherd Health System ensures Limited English Proficient (LEP) and Deaf and Hard-of-Hearing patients can communicate easily with healthcare providers to achieve the best outcomes.

LAN provides Good Shepherd Health System interpretation services in over 210 languages including American Sign Language, through Martti™ (My Accessible Real-Time Trusted Interpreter). Martti is LAN's state-of the-art platform connecting the highest quality, trained medical interpreters with doctors and patients, round-the-clock, via live video at the touch of a button. Timely, cost-effective and easy to use, video remote interpretation services improve compliance, reduce unnecessary tests and improve clinical outcomes.

GSHS serves an increasingly diverse patient population, making the need for high-quality interpretation resources extremely important. "We recognize the rights and needs of all patients to be informed and to participate in their treatment," said Beth Chrismer, executive director of Risk Management at Good Shepherd Medical Center. "With Martti, we are able to provide our patients with immediate and effective communication options to ease anxiety, ensure accurate diagnosis and treatment, and support the high quality of care provided by Good Shepherd."

"Interpreting in a medical setting requires very specialized skills and that's why it is our sole focus," explains James Edwards, LAN's Chief Executive Officer. "Everything we do at LAN is devoted to providing the healthcare industry with the most highly qualified medical interpreters, ensuring patients receive the care they deserve."

About Language Access Network, LLC

Language Access Network, LLC ("LAN") is the leader in trusted healthcare communications, providing video remote interpretation (VRI) services to hospitals and other medical venues nationwide. Physician owned and focused on healthcare, the company has unique insight into driving better outcomes, improving patient satisfaction and being a true partner to its client hospitals. Targeted towards Limited English Proficient and Deaf and Hard-of-Hearing patient populations, LAN provides its rapidly growing client base (currently over 350 medical facilities) with 24/7/365 access to the highest quality & trained interpreters available via its centralized video language centers.

About Good Shepherd Health System

Good Shepherd Health System sets the standard for health, wellness and state-of-the-art healthcare in East Texas. The Good Shepherd Health System includes a multi-specialty physician practice; Good Shepherd Medical Associates; regional medical centers in Longview, Marshall and Linden; emergency centers, urgent care centers and medical outpatient services. The latest medical technology is leveraged for a broad range of specialty services in the communities where GSHS patients live and work. Its mission is to positively impact the overall health and wellness of its communities.

CONTACT: Dori Jennings 614-468-6043 or 614-270-0746

Source: Language Access Network