Extreme weather wasn't the only thing to blame for FedEx's earnings miss.
Fred Smith, CEO of the package delivery firm, said retailers' shortcomings contributed to the mess it faced during the holidays, saying that labels were put on the packages incorrectly and they were susceptible to damage, according to a story in The Wall Street Journal.
He also said retailers claimed they had tendered packages to both FedEx and UPS before they were.
"No one wants to order something over the Internet, get it three days before Christmas and it is smashed or the label comes off it and the package goes into the ether," he said.
To read the full article from The Wall Street Journal, click here.