Tech Data Expands Cisco Services Practice With SMARTattach Opportunity Portal

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CLEARWATER, Fla., April 1, 2014 (GLOBE NEWSWIRE) -- Tech Data Corporation (Nasdaq:TECD) today introduced the SMARTattach Opportunity Portal, designed to help solution providers maximize recurring revenue and unattached opportunities on service contract renewals of Cisco® products sold throughout the United States, Canada, and Latin America. Offered exclusively to Tech Data authorized resellers through the company's Advanced Infrastructure Solutions (AIS) division, the SMARTattach Opportunity Portal is available as part of Momentum, Tech Data's partner enablement program that helps resellers expand and accelerate their Cisco services practice.

"Tech Data has now taken its Cisco Services practices a step further within its AIS division, allowing resellers to automatically gain sales leads through the SMARTattach Opportunity Portal," said Angie Beltz, vice president, Product Marketing, Cisco Solutions Group at Tech Data. "The portal was created to drive stronger revenue and profits for our solution providers by maximizing their capture of the service renewal opportunities available across the Cisco product lines they sell. This will increase solution providers' opportunity to practice optimization, offer expanded services to the end user and improve internal efficiencies."

Cisco authorized resellers can efficiently maintain recurring revenue streams and gain new opportunities via an auto-generated quoting system for warranty extension through the SMARTattach Opportunity Portal. The renewals management function within the portal can be used to search for contract renewals that are due during a fixed period, enabling resellers to search for registered customer contracts due to expire within any period and utilize proactively created auto generated quotes. Tech Data's tool will also allow partners to improve attach rate and manage missed attach at point-of-sale through its ability to show second chance service opportunities in a format that can be leveraged by the partner's sales organization.

"Partners are harnessing the trend of cloud services by acting as consultants to their customers and leading with the value of service offerings over product resell," said John Richard, director, Americas Distribution Service Salesat Cisco. "With the advent of cloud computing and the many service opportunities in the marketplace, Tech Data's web portal is a partner enablement platform that automates and streamlines Cisco service renewal sales. This helps fuel and facilitate partners' services contract renewals while driving improved operational efficiencies."

The SMARTattach Opportunity Portal, powered by MaintenanceNet, Inc., a leading provider of service annuity solutions, provides resellers with complete visibility into Cisco service renewal and new opportunities that exist across their installed base. The platform acts as a Cisco product and service inventory management tool and also serves as a foundation for MaintenanceNet's Service360 Auto Quote solution, a data-driven offering that automates the time-consuming administrative task of creating and delivering service renewal quotes for Tech Data resellers.

"SMARTattach Opportunity Portal is set to transform the way Tech Data's channel partners manage and sell maintenance service contracts," said Scott Herron, chief executive officer at MaintenanceNet. "Resellers will not only be able to ensure that service quotes are sent out on time and accurately—they'll also be able to keep in lockstep with customer needs by managing product and service lifecycles. We're very pleased to collaborate with Tech Data to offer this valuable service to their channel partners."

The SMARTattach Opportunity Portal turns existing data into actionable sales information. Manufacturer-approved service quotes are automatically sent via email to channel partners within 90 days of service contract expirations, setting the stage for end customers to order the renewal online, with the ability to quickly make a purchase with a single click.

"The SMARTattach Opportunity Portal creates a seamless new way to generate more revenue and leads without adding to our existing workload," said KJ Noll, Operations manager at Right! Systems, Inc. "The renewal management is a great benefit to us and another reason why Tech Data is my distributor of choice for Cisco product offerings."

"Through Tech Data's SMARTattach Opportunity Portal we can capitalize on new opportunities and maximize recurring revenue on service contract renewals to grow our Cisco practice," said Brandon Farrell, director of Strategic Partners at SHI. "The portal adds incredible value to our business—it saves us time and keeps us organized. Tech Data provides our business with best-in-class enablement tools and a superior customer experience."

As part of its partner enablement strategy, Tech Data has also expanded its Smart Services practice through Momentum. Along with Momentum, Tech Data offers expert consultation on how to expand a partner's Services practice profitably through its High Touch program.

The Momentum SV Partner Conference, Tech Data's exclusive Cisco Services forum, will take place from April 1-3, 2014 at the Renaissance Austin Hotel in Texas, featuring a live demo of the SMARTattach Opportunity Portal. The event will offer the Momentum SV partner community new opportunities to grow their Cisco Services business by utilizing best-in-class business models, enhancing their Smart Services strategy and maximizing the Tech Data partnership.

To speak with one of Tech Data's dedicated Cisco team members, call (800) 237-8931, ext. 77776, email, or visit the Tech Data Cisco Manufacturer Store at

About Tech Data

Tech Data Corporation (Nasdaq:TECD) is one of the world's largest wholesale distributors of technology products, services and solutions. Its advanced logistics capabilities and value added services enable 120,000 resellers in more than 100 countries to efficiently and cost effectively support the diverse technology needs of end users. Tech Data generated $25.4 billion in net sales for the fiscal year ended January 31, 2013. It is ranked No. 119 on the Fortune 500® and one of Fortune's "World's Most Admired Companies." To learn more, visit, or follow us on Facebook and Twitter.

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Source:Tech Data Corporation