ROCHESTER, N.Y., July 10, 2014 (GLOBE NEWSWIRE) -- VoicePort, LLC announced today a patent licensing agreement with Walgreen Co. The license covers 11U.S. patents and patent applications owned by Walgreens in to the field of prescription alignment. "VoicePort's Synchro-Script™ technology works best for everyone when it is backed with robust intellectual property and patents," said Christopher Mann, Chief Executive Officer at VoicePort. "We are pleased to have agreed upon a solution that allows our customers to purchase Synchro-Script® products from VoicePort, LLC with confidence. In addition, VoicePort, LLC is pursuing a number of patent applications for other inventions involving our Synchro-Script® technology."
Medication Synchronization is an industry solution that has proven to improve patient adherence through a multiple tier touch point. "Allowing pharmacy patients the opportunity to pick up multiple prescription medications once a month has shown to significantly improve a patient's Proportion of Days Covered on their medications," said Alphonse J. Sasso, Vice President of Business Development. Sasso further commented, "When consumers stay adherent to their maintenance medications, it translates to improved patient health outcomes while also increasing pharmacy efficiencies, a true win/win solution."
VoicePort's systems leverage their proprietary pharmacy informatics platform, PharmaPhonetics®, as a dynamic analysis tool to help pharmacists and staff identify patients eligible to participate in the program. The platform then offers anchor medication recommendations that the pharmacy team can align to get all meds on a once a month schedule and calculates the required short fills necessary to help the pharmacist complete the task for the patient. Each Pharmacy is also supported with an automated calling system from VoicePort to enroll patients in the synchronization program, to schedule the pharmacist-patient counseling sessions, and to alert patients when their medications are ready for pick up. VoicePort also provides back-end analytical tools to help measure pharmacy progress on keeping patients on schedule with their medications; a complete turn-key solution to help deliver greater patient health and wellness.
VoicePort's PharmaPhonetics® is a pharmacy informatics platform that delivers cost-effective, automated, personalized, intelligent and interactive unified communications that connects directly to the patients on behalf of the pharmacy. Their services include medication synchronization solutions, prescription pick-up and refill reminder notifications, health awareness/medical therapy review messaging, patient counseling, written translation, education, and instruction services, mobile applications focused for pharmacy or front end, automated web based appointment scheduling services and hosted inbound IVR solutions. This unified patient communication platform enables permission based and HIPAA compliant phone, text, e-mail, web and mobile notifications that are dynamically personalized to individual patients and their specific needs.
Founded in 2002, VoicePort has deployed applications at more than 700 customer sites in North America. Aumtech, Nuance, Genesys, Voice Tech, Unwired Nation, PQS-EQUiPP and Polyglot are our partners and top technology providers. To find out more about our products and services, please visit www.voiceport.net.
VoicePort helps clients controls cost and effectively communicate with customers and patients by using advanced speech recognition self-service technology to automate interactions. VoicePort develops configurable solutions for niche markets such as the media and pharmaceutical verticals PharmaPhonetics® a informatics platform for patient adherence, medication compliance , and PharmaPhonetics® Speech Enabled Market Research (SEMR), which enables pharmaceuticals manufacturers to gain deep insights from hundreds of physicians.
CircPort® is a full suite of newspaper circulation customer service applications integrated real-time to a client's circulation data base. The Unified Communication platform IVR, phone, text, e-mail, web and mobile applications reducing calls to a client's call center and while improving first call resolution.