It seems like déjà vu. Once again this year, problems with auto dealers, mechanics and home improvement contractors, as well as issues related to credit and debt top the annual list of consumer complaints.
"This is not surprising, since these situations often involve large consumer expenditures and some of the most egregious practices," noted the new report on the nation's Top Ten Consumer Complaints for 2013.
The list, compiled by the Consumer Federation of America (CFA) and the North American Consumer Protection Investigators (NACPI) is based on a survey of 40 state and local consumer agencies across the country.
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Telemarketing fraud, especially do-not-call violations, was the fastest-growing problem area last year.
"Despite the do-not-call registry, strict rules concerning robocalls, and other protections, unwanted and fraudulent phone calls are still plaguing American consumers," said Susan Grant, director of Consumer Protection at the Consumer Federation of America. "It seems as though the rules are being flagrantly violated and that consumer agencies at all levels of government, try as they might, are having a hard time keeping up with it."