— This is the script of CNBC's news report for China's CCTV on August 13, Wednesday.
Welcome to the CNBC Business Daily, I'm Qian Chen.
The next time you check into a hotel, you might have robot at your service.
Starwood Hotels is piloting a new high tech hospitality concept, designed to have robots do the room service.
Josh Lipton has more on what could be the future of hotels.
Well I want to introduce you to my new friend... His name is A.L.O. He's about 3-feet tall. He sounds a little bit like R2-D2 but he really is the hottest new technology to hit hotels.
I'm here at the Aloft Hotel in Cupertino, California, where guests can call the front desk when they need let's say a toothbrush, candy bar or towel. The staff then loads up the robot with the goods and sends him on his way. Using WIFI, A.L.O. calls for an elevator, makes his way down the hallway to the room and delivers the goods.
The hotel tells me this is just a pilot programme but if it's successful, they plan to roll out these robots to 100 properties around the world. Now the robot is designed by a start-up called Savioke which has some big-name backers including Google Ventures. The company's CEO has great hopes for A.L.O.
[Steve Cousins, CEO, Savioke] "Robots can do simple things pretty well and they can do it reliably and over and over. But they are not going to do like all the things that a person can do. So this, robots aren't like going to replace people but they can basically be a productivity tool."
Importantly, the robot isn't designed to replace any employees or take their jobs. Rather, assist them. The idea is they can do more important work while A.L.O. roams the hallways delivering goods to guests.
For CNBC, I'm Josh Lipton, Cupertino California.