COLUMBUS, Ohio, Aug. 19, 2014 (GLOBE NEWSWIRE) -- Hardin Memorial Hospital has undergone many recent expansions and enhancements and continues to find innovative ways to assure its continuous commitment to the care and safety of its patients. This is evident in its partnership with Language Access Network (LAN) to assist in bridging the language gap between Limited English Proficient (LEP) and Deaf and Hard-of-Hearing patients and their healthcare providers.
Through the implementation of Martti™ (My Accessible Real-Time Trusted Interpreter), LAN's state-of-the-art live Video Medical Interpretation technology, medical professionals and patients at Hardin Memorial Hospital, have access 24/7 to the most highly trained medical interpreters in the industry. With the simple touch of a flat screen, live interpreters of over 210 languages are literally at their fingertips in a HIPAA compliant atmosphere. "Martti recently provided easily accessible assistance to one of our nurses and a Spanish speaking patient while communicating prior to a surgical procedure," said Brandi Kemmere, RN, a staff nurse at Hardin Memorial Hospital. "The patient seemed more relaxed with having this communication tool available."
One of the most important factors in ensuring patient satisfaction is quality communication with their healthcare providers. "With about 70% of communication being non-verbal, the ability to observe a patient's body language along with the spoken word, can completely transform the encounter," explains LAN's founder and COO, Andrew Panos. "Clear communication from the beginning leads directly to better outcomes for patients and a more efficient system of delivery for the provider."
About Language Access Network
Language Access Network (LAN) is the leader in trusted healthcare communications, providing Video Medical Interpretation (VMI) services to hospitals and other medical venues nationwide. Physician owned and solely focused on healthcare, LAN has unique insight into how to drive better outcomes, improve patient satisfaction and be a true partner to its client hospitals. Targeted towards Limited English Proficient (LEP) and Deaf and Hard-of-Hearing patients, LAN provides its rapidly growing client base of over 350 medical facilities with 24/7 access to the highest quality, trained interpreters available via its 5 centralized video language centers.
Source: Language Access Network