NFL Commissioner Roger Goodell said he never saw the elevator video of Ray Rice striking his then-fiancee until Monday morning, but when he did, he found it "sickening," he told USA TODAY Sports in a telephone interview Tuesday evening.
He also said that Rice and his representatives told him a different story about what happened in the Atlantic City elevator than what he saw on the video. While he would not reveal those details, he called them "ambiguous."
Read MoreNFL suspends Ray Rice indefinitely
"There was no ambiguity when you saw that tape (Monday)," he said. "It was sickening. It was appalling. It was clear that it was not consistent with what they presented to us in the hearing and we needed to take the right step which is to indefinitely suspend him."
Goodell said he and his staff saw the first video in February, the one in which Rice is seen dragging Janay Palmer's listless body out of the elevator. They "suspected" there was another, and tried to obtain it.
"We asked for it on multiple occasions," Goodell said. "We asked law enforcement and they were not willing to provide it. I think they were under some legal requirements not to provide it, as I understand it."