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Uber sued for allegedly refusing blind passengers

The Uber app on an iPhone in New York.
Victor J. Blue | Bloomberg | Getty Images
The Uber app on an iPhone in New York.

Taxi-disrupting service Uber is being sued for allegedly discriminating against blind passengers and in some cases their guide dogs.


The California chapter of the National Federation for the Blind, which filed the suit, citied at least 30 instances where Uber drivers refused to ferry passengers once the driver realized they wre blind, according to a report in The Washington Post. (Hat tip to ValleyWag.)

In one instance, the driver put the passenger's guide dog in the trunk and refused to pull over once the passenger found out. In others, drivers drove off and charged would-be passengers a cancellation fee.

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While Uber said in a statement that its policy is to fire drivers who refuse service to passengers' animals, the company also allegedly told some drivers that it can't control them because they're independent contractors.

(The Washington Post has the full report.)

The rapidly growing company has been a subject of controversy over its apparent contempt for regulatory regimes and its extremely aggressive competitive practices.