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BMC TrueSight Delivers Critical IT Insights to Maximize Business Efficiency

HOUSTON, Oct. 7, 2014 (GLOBE NEWSWIRE) -- As end users and consumers become more demanding, enterprise IT has become complex. IT leaders need the ability to prioritize activities that deliver the highest value for their business. Today BMC is introducing the BMC TrueSight product family, which seamlessly combines the company's leading operations management and capacity optimization products along with its new operational analytics solution. This unique solution helps to improve the user experience, optimize service levels, and reduce ownership costs.

"More companies than ever are leveraging technology to better serve customers, which brings about an exceptional opportunity for IT to collaborate more strategically with business stakeholders," said Dennis Drogseth, vice president, Enterprise Management Associates. "By bringing performance, availability and analytics together in one well integrated, user-friendly platform, BMC is offering IT customers the ability to better optimize application services for business and end-user value by giving them the actionable intelligence they need to correlate performance and capacity requirements with user needs and business outcomes."

BMC is empowering the IT operations team to help maximize business efficiency, and the TrueSight product allows them to shift from firefighters to trusted advisors. TrueSight's root cause analysis along with real-time and predictive analytics gives IT problem-solvers the insight needed to ensure availability and drive performance of the infrastructure and applications responsible for delivering an optimal experience. The TrueSight family of solutions offers a flexible architecture, consistent navigation and reporting across products with a modernized user experience that includes on-the-go mobile access.

"When looking for an application performance management (APM) solution, we saw an array of incomplete, mashed up products from various vendors, but what we really wanted was a proven, well-integrated solution to handle and future-proof all our APM needs," said Michael Evans, manager of service delivery at SEI. "TrueSight was all that we were looking for and more with its intuitive and modern user interface and access to all of our services' health via a single console that allows for one screen drill downs. Most importantly, it has enabled our team to be more proactive, helping us to resolve issues quickly and keep our users satisfied."

To help IT solve issues faster than ever before, BMC is introducing IT Data Analytics into the TrueSight family. The new data-driven intelligence solution seamlessly integrates the promise of big data into the TrueSight infrastructure through a single unifying agent. IT organizations can now collect, analyze and correlate IT operations data across multiple silos in real time to identify, resolve and avoid technology related slowdowns and costly outages that negatively impact users.

"Bringing together analytics, performance and capacity into one tightly integrated platform is the future of IT operations, and that's what we have accomplished with TrueSight," said Bill Berutti, president of the performance and availability business at BMC. "With TrueSight, IT can manage and optimize the end user experience for the highest performance and availability which delivers on the promise of a friction-free experience for both employees and consumers of the business service."

Availability

The TrueSight family of products including the IT Data Analytics component is immediately available. For more information, visit www.bmc.com/TrueSight.

BMC also today announced a new strategic initiative to put people at the heart of IT and enable faster, more successful digital transformation. BMC's new positioning and products "bring IT to life" through intuitive social and collaboration tools that unite employees and IT, while fostering delivery of digital services that directly engage customers, partners and stakeholders.

About BMC

BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age.

BMC – Bring IT to Life.

To learn more, visit bmc.com.

BMC, BMC Software, the BMC logo, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered or pending registration with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2014 BMC Software, Inc.

CONTACT: Editorial contact: Tami Casey BMC Software direct 408-571-7131 mobile 650-293-7219 tami_casey@bmc.com Allie McCormick WCG direct 512.298.1172 mobile 512.657.2513 amccormick@wcgworld.com

Source:BMC Software, Inc.