SILICON VALLEY, Calif., Oct. 15, 2014 (GLOBE NEWSWIRE) -- Blazent, the leader in IT Intelligence and Data Quality announces its Service Asset and Configuration Management (SACM) solution pack for ServiceNow®. The SACM solution pack is part of Blazent's recently announced Prometheus release, and is intended for customers that desire a more cost-effective and intelligent method to manage the intersection of asset governance and configuration management.
SACM's highlights include:
- New attributes that enable the Bullseye and Floodlight modules to inject and maintain key core fields that exist within ServiceNow's CMDB and Asset Management applications.
- New custom attribute and corresponding business rule to better maintain synchronicity between the Service Asset and its corresponding Configuration Item (CI).
- A new set of analytics and workflow to help maintain accuracy between those fields that exist to manage the Asset Lifecycle and CI Operational statuses in the ServiceNow environment.
"Effective service-aware asset management can become a building block not only for asset management and service desk organizations, but also for operations as a whole. Blazent's new SACM solution will bring immediate value to all those organizations," remarked Dennis Drogseth, VP of Research for Enterprise Management Associates.
"Our customers continue to realize immediate financial and operational value from our CMDB accuracy solutions," said Michael Ludwig, Chief Product Architect at Blazent. "These benefits include all of the downstream service management processes, which are dependent on the CMDB for a complete and accurate depiction of the IT environment. With the new SACM solution pack, our analytics and automated workflow will magnify this impact by eliminating what has been a labor-intensive and siloed process-driven activity between asset and configuration management."
Blazent provides the world's most widely used IT Data Accuracy Engine. For over a decade, service-oriented IT organizations around the world have relied on Blazent to automate their data verification processes and guarantee their IT data is as current, complete and correct as possible. As the gold standard for Accurate IT Data, Blazent empowers the Business of IT. Blazent is headquartered in Silicon Valley, California, and has offices in Detroit, Denver, Dallas and London. For more information, visit www.blazent.com or follow us on Twitter @Blazent. Blazent and the Blazent logo are registered trademarks of Blazent Inc.
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