Xerox CEO Ursula Burns says the U.S. economy is "stuck." The way she describes it: "One step forward, a half step back."
Burns knows what she's talking about. Besides making copiers and printers, Xerox is responsible for all the accounting and back office processes for hundreds of businesses. If you use E-ZPass, book a flight, pay a parking ticket, file a medical insurance claim, there's a good chance Xerox handles the bookkeeping and data analytics. So Burns has an inside look at the business functions of her customers: big companies, small companies, all in different sectors of the economy.