As the countdown to Christmas ticks, Santa Claus isn't the only one making international deliveries. Results from a new survey showed American merchants are looking beyond domestic consumers, and increasingly to China, for more sales opportunities.
The research found that cross-border shoppers—defined as those who spend 10 percent or more of their online spending on international purchases—are buying about twice as much as consumers who shop domestically. Conducted by PayPal and research company Ipsos, the poll surveyed 17,500 consumers in 22 countries in a bid to reveal best practices and opportunities for merchants.
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Top markets for American merchants were China with 33 percent of the market, followed by Canada and Brazil. Within the Chinese market, apparel, cosmetics and consumer electronics were the top three goods. China also boasts important growth opportunities, as only 26 percent of the country makes online purchases from international sites.
Unsurprisingly, the survey found the top two motivators for shopping online were convenience and savings—with convenience ruling across every markets. Shipping costs were also a significant concern. Below are PayPal's top barriers and drivers to cross-border shopping: