Global Service Fulfillment (Service Order Management, Inventory Management, Network Management, Activation and Provisioning) Market - Forecast & Analysis to 2019

Dublin, Dec. 2, 2014 (GLOBE NEWSWIRE) -- Research and Markets ( has announced the addition of the "Service Fulfillment Market by Software, by Service, by Deployment Type, & by Region - Global Forecast & Analysis to 2019" report to their offering.

Service fulfillment can be understood as a compendium of order management and inventory management, network management and correct activation and provisioning of services. Leveraging order management is among the key aspect which helps in improving the customer experience. CSPs are tending to fulfill orders on time and provide efficient and cost effective service.

Apart from managing order efficiently, service fulfillment providers help telecommunication providers, internet service providers and similar vendor companies with the ability to manage critical business functions of inventory management, and network management. It also provides vendors with fully automated, close to real-time activation of several services for various network elements in a multi-vendor network environment.

This study is done to understand the structure of the service fulfillment market and is intended to help the communication service providers (CSPs), hardware vendors, and service providers to better serve its clients, the telecom operators and enterprises. The overall market size in this study has been defined by considering the revenues generated by the vendors which offer service fulfillment software, and services.

Various software applications which have been considered while deriving the service fulfillment software market size include service order management, inventory management, network management, and activation and provisioning. Additionally, various deployment types which have been considered while deriving the market size include on-premises and hosted type.

Further, the various services which have been considered while deriving the market size include planning and consulting, operations and maintenance, system integration, and managed services. The overall market size has been further segmented into user types which include enterprises and CSPs present across all the regions, namely North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America.

The service fulfillment market size is expected to grow from $3.48 billion in 2014 to $ 5.56 billion in 2019, at an estimated CAGR of 9.8%%. The service fulfillment software market size is expected to grow from $ 2.12 billion in 2014 to $3.31 billion in 2019, at an estimated CAGR of 9.3%. The services market size is expected to grow from $ 1.32 billion in 2014 to $ 2.25 million in 2019, at an estimated CAGR of 11.2%.

Key Topics Covered:

1 Introduction

2 Research Methodology

3 Executive Summary

4 Premium Insights

5 Market Overview

6 Industry Trends

7 Market, By Software

8 Service Fulfillment: Market, By Service

9 Service Fulfillment: Market, By Deployment Type

10 Geographical Analysis

11 Competitive Landscape

12 Company Profiles

13 Appendix

Companies Mentioned:

  • Accenture
  • Alcatel-Lucent
  • Amdocs
  • Ericsson
  • HP
  • Huawei
  • IBM
  • NEC
  • Oracle

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Source:Research and Markets