SEATTLE, Dec. 18, 2014 (GLOBE NEWSWIRE) -- Tellwise today announces availability of its cloud-based sales acceleration platform that automates sales lead tracking through the entire lifecycle from start to close, and streamlines how buyers and sellers communicate more effectively and efficiently along the customer journey. Tellwise, which is deeply integrated with Salesforce, combines the best of email, instant messaging, collaboration, social media-like features, and analytics into a single environment. Tellwise simplifies the process of prospect behavior-mapping, combined with the ability to deliver highly-focused content that fosters stronger relationships and deal closing.
"The buying process from lead-gen to close has many phases and requirements for both buyers and sellers that increasingly can't be tackled efficiently by email alone. Sellers must better manage large numbers of customers, run campaigns, use analytics to understand engagement, and provide real-time collaboration when the buyer gets closer to making the purchase decision. Tellwise addresses this range of communication requirements and delivers a simple multi-device experience for the buyer," said Conrad Bayer, Tellwise CEO.
Moreover, creating a frictionless way for the buyer to communicate with the seller is the key to accelerating sales. Email is currently the best way to communicate digitally with prospective buyers. Tellwise has changed the game with its SmartChat feature that transforms a simple email into a sales acceleration driver.
With SmartChat users can instantly add-in other participants, toggle from email to IM, collaborate on documents, and track analytics on usage/interaction patterns, content views and other metrics that are vital to evaluating each interaction/campaign. SmartChat is fully linked with and synchronized to Salesforce.
"We wanted to improve and personalize the experience our prospects receive with their first contact with us. This included the ability to quickly provide test drives and demonstration videos on a platform that's mobile friendly. Tellwise provided an easy-to-use tool that helped our sales people provide personalized professional content with just a few clicks of a mouse," said Dale Schlagel, senior architect, SMB Suite, a provider of cloud-based financial software solutions. "The real time analytics has helped us to engage more deeply with our prospects and refine our content and sales approaches. The results have been faster response times and shortened sales cycles," continued Schlagel.
Customer and prospect communications conducted through Tellwise are automatically and completely logged into Salesforce.com, enabling ongoing tracking, analysis and reporting and increasing sales forecast accuracy.
"Tellwise is a key partner to the Hyperlite brand that also includes Byerly and HO Skis. Tellwise digitizes all our content, packages it and makes it virtually effortless to reach new buyers and scale new product efforts in Australia, Africa and the Middle East, regardless of location and technology infrastructure," said CJ Vlahvich, SVP Sales, Hyperlite. "Through Tellwise we scaled our network of resellers in a much shorter timeframe and at lower cost as compared to prior product releases. Tellwise is the differentiator we have been looking for, and it has made our small company appear to be big," continued Vlahvich.
Tellwise key features include:
- View real-time feed of prospect activities as they consume content from any device; run sales campaigns with content optimized for smart devices; can join them online when they are ready and available
- Target unlimited customers while delivering each a personalized and private landing page
- Provide detailed analytics of all customer traffic and behavior, know exactly what caught their attention; shape-shift different content with different users to more accurately measure what is working and what is not
- Share messages and content with the prospect using their private portal with as many decision-makers or subject matter experts as required.
Tellwise is a cloud-based sales acceleration platform that automates sales lead tracking through the entire lifecycle from start to close, and streamlines how buyers and sellers communicate more effectively and efficiently along the customer journey. Tellwise, which is deeply integrated with Salesforce, combines the best of email, instant messaging, collaboration, social media-like features, and analytics into a single environment. For more information, visit www.tellwise.com, or contact firstname.lastname@example.org for a free 30-day subscription.