The Evolving Branch Banking Strategy

Dublin, Dec. 18, 2014 (GLOBE NEWSWIRE) -- Research and Markets ( has announced the addition of the "The Evolving Branch Banking Strategy" report to their offering.

New Research Examines The Continued Evolution Of Bank Branches And The Movement Toward Branch Reconfiguration

The new research report 'The Evolving Branch Banking Strategy' reviews the importance of face-to-face communication when discussing complicated financial products and service such as loans, time deposits, and investments.

Even while many banks, credit unions, and other financial institutions are right-sizing or otherwise reconfiguring their branches, most realize that in-person service is still important to their customers and members, comments Ed O'Brien, author of the report.

Highlights of this report include:

  • Banks and credit unions' efforts to create branches that meet (and exceed) customer/member needs while containing costs by balancing the desire for in-person expertise with 24x7 access as well as access to digital solutions
  • Emergence of new branch strategy as many financial institutions are reducing the number of branches they operate or reconfiguring their branch layouts
  • New variations in branch layouts
  • including open concepts with dedicated zones for basic transactions
  • self- and assisted-service interaction
  • private areas for advice-based services
  • and teller automation and cash recycling equipment to enhance the overall customer experience

Key Topics Covered:

1. Executive Summary

2. Introduction

3. Branch Strategy Varies by Institution and Market

4. Branch Totals Are Holding Steady or In Decline Depending on Where You Look

5. Full-Service Institutions Are Highly Valued by U.S. Consumers

6. Banking Customers Value One-on-One Interaction

7. Examples of New and Innovative Branch Designs

8. Finding the Right Balance Between Personal Service and Technology

9. Solutions Overviews

10. Conclusions and Strategic Implications

Companies Mentioned:

  • Diebold
  • Glory Global Solutions
  • NCR
  • Nautilus Hyosung
  • Wincor Nixdorf

For more information visit

CONTACT: Research and Markets Laura Wood, Senior Manager For E.S.T Office Hours Call 1-917-300-0470 For U.S./CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900 U.S. Fax: 646-607-1907 Fax (outside U.S.): +353-1-481-1716 Sector: Banking and Financial Services

Source:Research and Markets