WILMINGTON, Del., Jan. 8, 2015 (GLOBE NEWSWIRE) -- WSFS Financial Corporation (Nasdaq:WSFS), the parent company of WSFS Bank, today announced that its Cash Connect division and Loomis have completed a system integration that will bring added efficiency to the Vault Cash management process. The ticketing systems of both companies now integrate with each other to automatically open tickets and share updates such as estimated times of arrival and closing notes. Information on service tickets will be shared between their respective systems, resulting in faster information to the customer and a streamlining of the ticketing process.
"This is an exciting development." said Jonathan Waterhouse, who manages the Cash Connect Total Cash Management division. "The more we can streamline the end-to-end flow of information, the better the customer experience will be. This development gives customers faster access to information and allows support staff within Cash Connect and Loomis to spend less time transmitting data and more time addressing customer needs."
"Loomis is always exploring ways we can better serve our clients and their clients. When areas of efficiency like this are created it helps bend the whole process toward better customer service," added Chuck O'Brien, Chief Operating Officer of Loomis. "Earlier this year, Loomis implemented a new ticketing system. Cash Connect is the first partner with an automated interface to this system."
The system integration covers all ticket types including installations, deinstallations, emergency cash runs, and technician meets.
About WSFS Financial Corporation
WSFS Financial Corporation is a multi-billion dollar financial services company. Its primary subsidiary, WSFS Bank, is the largest and oldest bank and trust company headquartered in the Delaware Valley with $4.8 billion in assets on its balance sheet and $8.9 billion in fiduciary assets, including approximately $1.2 billion in assets under management. WSFS operates from 55 offices located in Delaware (45), Pennsylvania (8), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking and trust and wealth management. Other subsidiaries or divisions include Christiana Trust, WSFS Investment Group, Inc., Cypress Capital Management, LLC, Cash Connect®, Array Financial and Arrow Land Transfer. Serving the Delaware Valley since 1832, WSFS Bank is the seventh oldest bank in the United States continuously operating under the same name. For more information, please visit wsfsbank.com.
About Cash Connect
Cash Connect provides over $11 billion annually in ATM Vault Cash to over 15,000 ATMs in all 50 states. A division of WSFS Bank (Nasdaq:WSFS) in Wilmington, Delaware, Cash Connect prides itself on outstanding customer service, and helping ATM deployers manage their programs more efficiently with complementary services such as cash forecasting and armored carrier management. Cash Connect is a past recipient of the ATM Industry's Award for Excellence.
Loomis has an illustrious heritage and a long history of managing cash. We have a strong international presence with about 400 branch offices spread across 20 countries. We offer comprehensive solutions for cash handling primarily to banks and retailers. As the Specialist at creating efficient cash flow, we know better than anyone else where, when and how much cash is needed in society. Loomis has operations primarily in Europe and the United States. We are also established in Argentina since 2012 and through the acquisition of VIA MAT we also have operations in Brazil, Dubai and Hong Kong. On the European market, Loomis operates in Austria, the Czech Republic, Denmark, Finland, France, Germany, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK and the US.
CONTACT: WSFS Contact: Stephanie A. Heist (302) 571-5259 firstname.lastname@example.org Cash Connect Contact: David Crossan (302) 283-4153 email@example.comSource:WSFS Financial Corporation; Cash Connect; Loomis