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RootMetrics Report: Verizon Maintains Leadership in Los Angeles, Named Top-Ranked Mobile Network for Second Consecutive Time

BELLEVUE, Wash., Jan. 13, 2015 (GLOBE NEWSWIRE) -- According to a new report released today, Verizon won the RootMetrics RootScore Award for overall mobile performance in Los Angeles outright for the second consecutive time. Notably, Verizon has won or shared the Overall RootScore Award in Los Angeles seven consecutive times dating back to May 2011. That's according to independent mobile analytics firm RootMetrics®, which measures mobile performance of the four major national carriers with tests designed to replicate real-world consumer behavior.

The Overall performance category includes results across data, call, and text testing, and the top-performing network is awarded the Overall RootScore Award. A good Overall RootScore means strong overall coverage and a good consumer experience.

The final RootMetrics Overall Performance RootScore rankings for Los Angeles:

1 – Verizon (97.4)
2 – T-Mobile (96.6)
2 – AT &T (96.0)
4 – Sprint (92.4)

Network Reliability and Speed

RootMetrics measures network reliability and speed to give consumers a clear and holistic view of each network's performance in these key areas of mobile usage. The Reliability Index is based on a combination of results from data, call, and text tests, while the Speed Index includes data and text results. Looking at the network reliability and speed indices in conjunction with Overall RootScores offers the most comprehensive look at mobile performance in Los Angeles.

It was a three-way tie between Verizon, AT &T, and T-Mobile for the #1 position in network reliability. During previous testing in February, Verizon ranked first for network reliability. Additionally, Verizon ranked first on the Network Speed Index for the second consecutive time.

Reliability Index rankings:

1 – Verizon (98.6)
1 – AT &T (98.2)
1 – T-Mobile (98.0)
4 – Sprint (96.3)

Speed Index rankings:

1 – Verizon (93.9)
2 – T-Mobile (92.8)
3 – AT &T (89.6)
4 – Sprint (79.5)

"Our recent testing in Los Angeles highlights the networks' increased focus on reliability," said Bill Moore, RootMetrics CEO. "Verizon, AT &T, and T-Mobile shared the top rank on our network reliability index, and Sprint wasn't far behind. We also found strong results across the board on our network speed index. This combination of reliability and speed is great news for consumers in Los Angeles. People in L.A. have multiple choices when it comes to finding a mobile network that can accommodate their specific needs."

Data Performance: Verizon wins second consecutive Data RootScore Award in Los Angeles

Data Performance RootScores factor in each network's reliability and speed when downloading and uploading data, performing email tasks, and downloading files that approximate using typical webpages or apps. Verizon won the Data RootScore Award outright in Los Angeles for the second consecutive time, scoring a 98. Notably, Verizon has won or shared this award seven consecutive times. Verizon recorded the fastest median download speed at 27.3 Mbps. T-Mobile and Verizon recorded the fastest median upload speeds at 17.5 Mbps and 18.2 Mbps, respectively.

Since previous testing in February, there were several notable changes to the data performance landscape in Los Angeles. Sprint's rate of download and upload tests recorded on LTE increased from approximately 48 percent in February to approximately 84 percent in this latest round of testing. Subsequently, Sprint's median download speed increased from 1.5 Mbps to 8.9 Mbps. T-Mobile's median upload speed increased from 14.6 Mbps to 17.5 Mbps. Verizon's median download speed increased from 16.3 Mbps to 27.3 Mbps, and Verizon's median upload speed increased from 9.2 Mbps to 18.2 Mbps.

Median download and upload speeds by network
Verizon: 27.28 Mbps download/18.23 upload
T-Mobile: 13.69 Mbps download/17.50 upload
AT &T: 9.84 Mbps download/8.00 upload
Sprint: 8.89 Mbps download/2.69 upload

Data speeds impact how quickly consumers can perform various tasks online. For example, in an ideal situation, uploading medium-sized pictures (1 MB) to Facebook or other online albums typically takes 25 seconds to 45 seconds on average at speeds below 3.0 Mbps. At speeds above 6.0 Mbps, uploading a similar picture generally takes less than 1 second.

Making the call

Making calls in Los Angeles should be a positive experience on any of the four networks. Verizon, T-Mobile, and AT &T shared the Call RootScore Award, each with scores above 96. Sprint followed with a score of 94.2. In February, Verizon won this award outright.

Text me

AT &T won the Text RootScore Award, with a score of 97.4. With Text RootScores of 96 or higher for all four networks, texting in Los Angeles should be a smooth experience.

More than 78,000 tests in Los Angeles

To evaluate the mobile experience in Los Angeles, RootMetrics conducted 78,635 call, data, and text tests on the networks of AT &T, Sprint, T-Mobile, and Verizon during all hours of the day and night from December 3 through December 11, 2014. The tests were conducted using the RootMetrics RootScout app running on Android-based, consumer smartphones purchased off-the-shelf from carrier stores. Tests were performed indoors (at 99 locations), outdoors, and during drive tests (covering 2,874 miles). For details about RootMetrics testing, see the methodology section of the RootMetrics website. Mobile performance varies depending on where people live, work, or otherwise spend time. Because a variety of factors can influence performance, examples that list what data speeds mean while performing various mobile activities are a general look at data speeds for illustrative purposes and aren't specific to Los Angeles.

About RootMetrics®

RootMetrics® is an independent mobile analytics firm that offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help people make more informed mobile decisions. The company offers its RootScore® Report series for the nation, metropolitan markets, and airports, as well as its downloadable CoverageMap app. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when, and how consumers use their devices most often.

CONTACT: Ann Marie Ricard Curator PR (206) 683-0552Source: RootMetrics