BOSTON, Feb. 3, 2015 (GLOBE NEWSWIRE) -- EnerNOC, Inc. (Nasdaq:ENOC), a leading provider of energy intelligence software (EIS), announced today that Australia's Ergon Energy will expand its deployment of EnerNOC's software to the entire Ergon Energy commercial customer base of approximately 85,000 sites. With this expansion, Ergon Energy will gain unparalleled insight into its commercial customers' energy use that will allow the utility to deliver highly targeted, value-added products and services, such as tailored energy efficiency recommendations unique to a customer's industry, size, and load profile, resulting in increased customer engagement and overall satisfaction.
"Unlike the residential market, the commercial segment includes over 2,000 different business types, which makes it difficult for utilities to deliver products and services," said Tim Healy, Chairman and CEO of EnerNOC. "With energy intelligence software, utilities like Ergon Energy can better understand their commercial customers and engage them through personalized, actionable recommendations."
"Customer interest has been strong and we look forward to expanding the software deployment across our entire commercial customer portfolio," said Brett Milne, Group Manager, Retail Customer Experience and Marketing at Ergon Energy. "From multi-site commercial real estate to individual quick-serve restaurants, we've seen value from customers engaging more deeply with their energy usage information."
EnerNOC's energy intelligence software for utilities and energy retailers is a SaaS solution that provides utilities with customer engagement, energy efficiency, and demand response applications that deliver shared value to both the utility and its customers. EnerNOC's energy intelligence software allows utilities to:
- Understand and efficiently target their most valuable market segment, commercial and industrial (C&I) customers, with targeted program design, smarter program marketing, and better channel management;
- Engage customers through customized, timely, and valuable content;
- Increase customer adoption of new and existing energy efficiency programs and other value-added products and services;
- Capture the full value of demand-side flexibility through tailored demand response products; and
- Improve customer satisfaction and brand loyalty.
Ergon Energy is a Queensland Government-owned corporation and supplies electricity to around 700,000 residential and business customers across a vast operating area of over one million square kilometers – around 97% of the state of Queensland. Ergon Energy deployed Pulse Energy's software in August 2014 in a 500-site pilot with small and medium-sized enterprises (SMEs). EnerNOC acquired Pulse Energy in December 2014. For more information about EnerNOC's software and solutions for utilities, please visit http://www.enernoc.com/for-utilities.
EnerNOC is a leading provider of cloud-based energy intelligence software (EIS) and services to thousands of enterprise customers and utilities globally. EnerNOC's EIS solutions for enterprise customers improve energy productivity by optimizing how they buy, how much they use, and when they use energy. EIS for enterprise includes budgeting and procurement, utility bill management, facility optimization, visibility and reporting, project tracking, demand management, and demand response. EnerNOC's EIS solutions for utilities help maximize customer engagement and the value of demand-side resources, including demand response and energy efficiency. EnerNOC supports customer success with its world-class professional services team and a Network Operations Center (NOC) staffed 24x7x365. For more information, visit www.enernoc.com.
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