TAMPA, Fla., Feb. 11, 2015 (GLOBE NEWSWIRE) -- ConnectWise, developer of the leading business management platform designed exclusively for technology companies, today announced that it has acquired Raleigh-based ScreenConnect, a leading stand-alone remote control solution.
"ConnectWise has an unmatched commitment to delivering its partners the most extraordinary solutions in the global marketplace and our acquisition of ScreenConnect is further proof of this," said Arnie Bellini, chief executive officer, ConnectWise. "Not only does ScreenConnect immediately boost our capabilities in the remote support space, but it is a game changer for the technology service provider market; we're excited to be at the helm."
ScreenConnect delivers lightning fast, hassle free, and secure remote control from any computer or device in the world to any other computer or device. They are recognized as an industry leader in customization, functionality, and return-on-investment. Following the acquisition, ScreenConnect will remain headquartered in the Raleigh, NC area and will look to immediately expand their organization. They will retain their corporate culture and product development capabilities that customers have come to rely on.
"During the past several years, remote control functionality has been heavily relied upon in LabTech, and it's something we're excited to continue our investment in," said Matt Nachtrab, chief executive officer, LabTech. "By having ScreenConnect's best of breed remote control as the default remote control in LabTech, we've seen a 95 percent improvement in time to connect and a vastly improved user experience. Combining these two technologies has truly created a greater solution that we believe delivers value to our existing customers and expands our global market presence to better serve new channels and verticals."
Through the integration, LabTech will solve the needs of its existing partner base by providing a reliable, fast and secure remote control solution. The integration is expected to immediately extend the investment companies are making in LabTech's technology. ScreenConnect will be available free of charge with the upcoming release of LabTech 10.
The acquisition comes at a time when ConnectWise and LabTech are rapidly expanding their product portfolio and advancing commitment to investing in the platform approach through open APIs that solve for different solution channels based on a variety of needs, complexity, size, budgets and markets.
To learn more about this acquisition, please visit http://www.connectwise.com/ScreenConnect
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit www.ConnectWise.com or call 800-671-6898.
About LabTech Software
LabTech is a powerful and robust remote monitoring and management (RMM) platform designed to streamline IT service delivery, resolve client issues remotely and non-intrusively, improve technician efficiency, generate new recurring revenue streams and reduce costs by automating IT service delivery.
Developed by IT service providers with real experience in the IT services industry, LabTech provides single-pane-of-glass visibility into client IT networks and the tools needed to automate IT service delivery. LabTech eliminates time-intensive, repetitive maintenance tasks, so technical resources can focus on higher priority jobs and invest time in nurturing clients and growing their business. In other words, LabTech lets you do more with less by leveraging the power of automation. For more information please visit www.labtechsoftware.com or call 877-522-8323.
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