ST. LOUIS, Feb. 12, 2015 (GLOBE NEWSWIRE) -- Amdocs (Nasdaq:DOX), the leading provider of customer experience solutions, today announced that its testing services practice has won the 2014 international Quality Innovation of the Year Award for its Amdocs BEATTM framework, a cloud-enabled, analytics-driven software platform consolidating the company's testing best-practice methodologies and tools. The award, in its eighth year, is organized by the Finnish Quality Association, Laatukeskus Excellence Finland, in coordination with other national quality organizations.
Further demonstrating Amdocs' innovation in this space, Amdocs also announced today the addition of two new tools to Amdocs BEATTM, addressing the need for innovative mobile testing environments and control tools as service providers look to introduce apps faster while ensuring a high-quality customer experience. The new tools are:
- The Amdocs Mobile Quality Lab: A virtual, cloud-based testing environment which allows service providers to test new mobile offerings and Wi-Fi strategies remotely, on a wide variety of mobile devices and operating systems.
- The Amdocs Mobile Report Center: Allows service provider stakeholders real-time visibility on their mobile devices into actual versus planned execution status of all testing projects underway, across any of the service provider's lines of business.
Amdocs BEATTM won the international Quality Innovation of the Year Award for its novel approach to testing, setting a new standard for projects within complex telecom software environments. In the rollout of new communications services, testing is a critical element and one which ultimately impacts the customer experience. With Amdocs BEATTM, testing professionals can make use of strong data analytics capabilities allowing automatic, risk-based test-case design and defect prediction, innovative workflow wizards which can be customized based on project needs, and easy-to-use monitoring and reporting tools for full and secure transparency.
"Incorporating best practices accumulated over more than 30 years in hundreds of projects worldwide, Amdocs BEATTM helps to ensure our testing projects target the areas most needed and optimize project quality and effectiveness," said Eric Updyke, group president, Systems Integration and Operations, Amdocs. "As a result, we improve on industry averages from both project quality1 and cost2 perspectives, delivering 70 percent less defects upon go-live at half the cost3. Ultimately, we enable our customers to introduce new services with a high-quality customer experience."
According to industry analyst firm NelsonHall4, Amdocs is the global market-share leader in testing services for communications service providers, with company strength attributed to its strong domain position and expertise, as well as to its test-case repository, which is the most updated for telecom software5.
Amdocs' testing services are part of Amdocs' comprehensive range of IT and business services which span the entire business lifecycle. Designed with a focus on innovation and business outcome, Amdocs' services help service providers drive growth, improve efficiencies and enhance the customer experience. Winning the international Quality Innovation of the Year Award for Amdocs BEATTM is further testament of Amdocs' leadership in this space.
More than 150 companies from different industries around the world competed for the award, in which there were 18 winners. The winners received a certificate signed by the President of the Republic of Finland, Sauli Niinistö, presented at a gala in Budapest last month.
1 Jones C. "Approximate United States Software Industry Productivity and Quality Levels: CIRCA 2013." Capers Jones, Namcook Analytics LLC.2013
2 Standish, Custom Standish Advisory, The Standish Group International, Inc. 2013.
3 Amdocs weighted average in more than 100 testing projects at acceptance testing stage
4 NelsonHall research report: "Software Testing Assessment and Forecast, IT Outsourcing, September 2014"
5 NelsonHall research report: "IT Outsourcing Vendor Profile of: Amdocs – Software Testing" (August 2014)
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For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.6 billion in fiscal 2014, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
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For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: email@example.com