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LabTech(R) Software Upgrades Remote Control Capabilities With ScreenConnect Integration

TAMPA, Fla., Feb. 17, 2015 (GLOBE NEWSWIRE) -- LabTech Software, the developer of the world's most powerful IT automation platform designed to streamline IT service delivery, announced it has supercharged the remote control capabilities in its namesake platform. With the release of LabTech 10, partners will receive ScreenConnect's industry preferred unattended remote access technology at no additional cost.

LabTech Software and its sister company, ConnectWise, recently acquired Raleigh-based ScreenConnect in response to growing partner demand for a faster and more reliable remote feature. By coupling its own leading remote monitoring management platform (RMM) with ScreenConnect's fast, secure remote control capabilities, LabTech has created the most powerful IT automation platform on the market.

"By adding ScreenConnect unattended remote control to LabTech, we are improving connection times by 95% which vastly enhances the experience of our users. Preliminary testing has already demonstrated speeds as low as 2.2 seconds," said Matt Nachtrab, chief executive officer, LabTech Software. "With remote control being the most heavily relied on feature in LabTech, we expect that this move will increase our market share and create an even happier partner base."

Following the integration, LabTech partners will immediately benefit from the depth and breadth of ScreenConnect's functionality. The technology is specialized for remote troubleshooting in any type of internal or distributed environment and is easily deployed as a custom developed solution or as an open source product. Further, ScreenConnect's ease of customization and branding allows partners to tailor fit the user interface to feature their company's logos, colors and text.

"LabTech has truly raised the bar by including ScreenConnect for remote access," said Matt Smith, president of Integrity IT and longtime LabTech partner. "The new integration has allowed us to cut the time it takes to access partner systems by half and the extra time really adds up. We saw improvements to productivity immediately. Now that we've tried it, we're hooked."

To learn more about the ScreenConnect and LabTech integration and to view a demonstration, join an upcoming webinar on February 26, 2015 at 10:00 a.m., 2:00 p.m. or 9:00 p.m. ET. Visit www.LabTechSoftware.com/ScreenConnectWebinars to register.

In the meantime, visit www.labtechsoftware.com/screenconnect for more information.

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About LabTech Software

Designed and developed by system administrators with years of experience in the IT services industry, LabTech's focus is to drive the power of IT automation. With more than 4,400 partners and over 3.8 million agents sold, LabTech is quickly becoming the preferred tool of IT professionals worldwide. Whether you're an experienced IT managed service provider (MSP) managing client networks or a corporate IT department managing internal networks, LabTech will enable you to significantly improve your productivity and efficiency by leveraging the power of IT automation. LabTech is the most powerful, feature-rich and widely-sought IT automation platform in the IT service provider space today. For more information please visit www.labtechsoftware.com or call 877-522-8323.

About ScreenConnect

ScreenConnect is an all-inclusive solution for remote support, remote access, and remote meetings. Its goal is to fill an industry need for a tool that doesn't charge monthly fees and has a consistent development cycle to make it better and faster with each release. ScreenConnect sets itself apart from the competition in that it is a self-hosted solution that doesn't require firewall configurations for the technician and guest. Furthermore, the application is an industry leader in customization, functionality, and return-on-investment. For more information please visit www.screenconnect.com.

CONTACT: Matt Weaver Greenough for LabTech Software mweaver@greenoughcom.com 617.275.6514

Source: LabTech