ST. LOUIS, March 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (Nasdaq:DOX), the leading provider of customer experience solutions, today announced that Mtel, the largest mobile service provider in Bulgaria and part of the Telekom Austria Group, has deployed the Amdocs Master Enterprise Catalog enabling Mtel to reduce the operational IT complexity typically associated with service provider product rollouts and reduce time to market for new offers by more than 80 percent.
The new Amdocs catalog has helped Mtel cut down the number of processes required for introducing a new product, including testing processes. These are now handled by the catalog's unique, fast-track testing environment which only performs testing on incremental product changes (e.g. progression testing), thus eliminating the need to upload the entire catalog database with each product change. In addition Mtel was also able to ease search and filtering of product information and increase free catalog space by 95 percent, providing synchronization efficiencies and cost of ownership advantages.
"Reducing time to market for new offers was a critical business imperative for us to better serve our customers," said Horst Pertl, chief technology officer at Mtel. "With the Amdocs Master Enterprise Catalog, we can push out even complex offers, with predefined tariff plans and discounts, in less than three days from idea to production, and continue to excite our customers in an industry where innovation is happening at a pace like never before."
"Increasingly aggressive time to market business targets have significant IT operation and cost implications, a key challenge for service providers today," said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs. "Serving as a centralized repository that consolidates and manages all products, services and their related information residing in the various business and operational support systems, whether Amdocs', home-grown or third-party, the Amdocs Master Enterprise Catalog enables service providers to cost-efficiently address this challenge and accelerate business value."
The successful deployment of the Amdocs Master Enterprise Catalog at Mtel builds on several years of strong collaboration between the two companies. In 2014, Mtel and Amdocs were the joint winners of the "Best Going the Extra Mile" category in the global Outsourcing Excellence Awards for their collaboration on a managed services engagement in which Amdocs is supporting Mtel's data center, disaster recovery and business support systems operations across mobile, broadband and IPTV lines of business.
- Learn more about the Amdocs Master Enterprise Catalog and read the case study about its deployment at Mtel here
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For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.6 billion in fiscal 2014, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
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Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: email@example.com