Under Kip Tindell's leadership since its first store opened in Dallas in 1978, the Container Store has been lauded for its commitment to its employees and focus on its original concept and inventory mix as the formula for its success. But for Tindell, the goal never has been growth for growth's sake. Rather, it is to adhere to the tenets of conscious capitalism and the company's values-based Foundation Principles, which center on an employee-first culture, superior customer service and strict merchandising.
By putting employees first, Tindell has nurtured their fierce loyalty to the company, though an incredible number of them might never have dreamed of pursuing a career in retail. In fact, that culture has landed the Container Store on Fortune's list of "100 Best Companies to Work For" for 16 years in a row. "Uncontainable: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives," Tindell's book about the Container Store's culture, Foundation Principles and devotion to conscious capitalism delves deeper into the retailer's unique approach to business. Tindell is also chairman of the board of the National Retail Federation.