LAS VEGAS, Apr. 15, 2015 (GLOBE NEWSWIRE) -- (ISC West 2015, Booth#18109) – Telguard, a leader in wireless alarm communications, interactive and home automation services, today launched the Telguard Installer Tools app for iPhone and Android smartphones to help Telguard security dealers more quickly and efficiently install Telguard products and solutions.
By using the same credentials as the Telguard dealer portal, the Telguard Installer Tools app enables technicians to quickly and efficiently service customers. The free app allows a technician to register or replace Telguard devices, check signal strengths, access diagnostic tools, leverage a barcode scanner reader, and more, all while eliminating desk time.
“For years Telguard has been focused on consistently delivering the tools security dealers need in order to stay ahead of the 2G Sunset. From offering the industry’s first complete line of cellular alarm communicators for 3G/4G and CDMA networks, to the new Telguard Installer Tools app, Telguard believes in easy installation and RMR protection,” said Shawn Welsh, VP of Marketing and Business Development, Telular. “Whether it’s for a 2G swap out or a new customer installation, the Telguard Installer Tools app speeds up an installer’s time onsite without burdening the back office.”
With the easy to navigate Telguard Installer Tools app, installers can:
- Quickly swap Telguard communicators by using the app's barcode scanner to capture each unit’s serial number.
- Add upsold features and interactive services at the last second with the touch of a button.
- Easily test the signal strength of any new or existing Telguard device onsite to ensure that it is working properly to eliminate the need for a return trip.
- Verify the wiring and operation of HomeControl Flex (formerly, Telguard Interactive).
The combination of the Telguard Installer Tools app and Telguard’s Upgrade Incentive Program make swapping 2G cellular alarm communicators easier than ever. The barcode reader, which uses the smartphone’s camera, captures the device serial number and with one button a 2G device is swapped for a Telguard product for 3G/4G or CDMA networks.
Download the Telguard Installer Tools app today from Google Play by searching for Telguard.
To start using Telguard products today, register as a Telguard Advantage Program (TAP) dealer at www.Telguardonline.com, it’s free to join and the benefits include 5% off hardware discounts, service discounts, superior customer support and much more.
Telguard, a division of Telular Corporation, combines devices, communications, video, interactive services, and alarm processing into turnkey systems for monitoring intrusion and fire systems without a traditional landline. These field-proven solutions deliver 24 hour wireless protection by transmitting data from virtually all security, fire and PERS systems to central stations using today’s cellular networks. Telguard’s simple installation, reliable operation, and over 25 years of wireless experience have helped it grow to be one of the largest security communications solutions. For more information, please visit www.Telguard.com. In Canada, all Telguard products and services are offered and sold under the Telular brand.
Pamela Benke Director of Marketing Telular Phone: 678-909-4616