ST. LOUIS, April 29, 2015 (GLOBE NEWSWIRE) -- Amdocs (Nasdaq:DOX), the leading provider of customer experience solutions, today announced that Transvision, an Indonesian provider of direct-to-home Pay TV services and a new Amdocs customer, has selected Amdocs to provide a comprehensive customer care and billing solution in support of its expansion plans. Transvision delivers a range of high-quality, multichannel products and services to a rapidly-growing customer base across Indonesia.
Amdocs will provide Transvision with a pre-integrated customer care and billing solution tailored for Pay TV operators, meeting Transvision's core requirements of accommodating rapid customer growth while enabling a consistent customer experience and reduced costs.
"We have an aggressive expansion plan to realize our goal of becoming the leading entertainment and television service provider in Indonesia," said Hengkie Liwanto, president director at Transvision. "We selected Amdocs due to its heritage and track record of delivering business value quickly. Amdocs' solution features rules-driven service, pricing and promotion business policies that eliminate individual call agent decisions in order to speed up the order and service delivery process."
"Amdocs' solution will help Transvision to differentiate itself from the competition by enabling them to quickly provide innovative new services, promotions and campaigns," said Chris Williams, head of global marketing at Amdocs. "Our billing and customer care solution will prepare Transvision for The New World of Customer Experience, an era in which service providers will build customer loyalty by delivering a personalized, contextualized experience along with exciting new services."
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Transvision arose from two Indonesian leading companies, a media corporation (Transmedia) and a telecommunication infra-structure giant (Telkom). It was a strategic business acquisition by CT Corp and Telkom Indonesia on October 08th 2013. With content and media synergy from Transmedia as well as the network access from Telkom Group, Transvision becomes a prominent premium Pay TV operator in Indonesia. Focusing on DTH (Direct to Home) platform and service excellence, Transvision brings a-high quality-family-oriented entertainment. Transvision currently has 110 Channels and 6 High-Definition (HD) Channels and will increase significantly by this year, especially in the High Definition Channels. Included in this plethora of channels, it has its 12 exclusive in-house Channels: Bioskop Indonesia, Dunia Anak, Show Case, Tahan Tawa, Dunia Lain, MALE, Jelita, Insert, Eat & Go, T-Music, Arena, Khazanah.
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.6 billion in fiscal 2014, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
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Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, 2015.
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