Castel Detect(TM) LIVE Speech Analysis Premiering at The 8th Annual Auto Finance Risk & Compliance Summit 2015

BUFFALO, N.Y., May 12, 2015 (GLOBE NEWSWIRE) -- Castel Communications, LLC, today announced they will be exhibiting for the first time at the Auto Finance Risk & Compliance Summit 2015, May 18 - 20, in San Diego.

The 8th Annual Auto Finance Risk & Compliance Summit, presented by Auto Finance News and Royal Media, aims to help attendees gain a deeper understanding of risk and compliance management that fosters prudent growth and higher-quality financial returns. An event focused upon elements of risk and compliance in auto financing, Castel Detect™ LIVE Speech Analytics solution can assist companies in developing stronger complaint management and reporting procedures, and increased agent compliancy.

“Our unparalleled management oversight, zero-tolerance complaint program, exceptional customer service, advanced borrower privacy and data security safeguards, online account review and reporting, and countless other services have catapulted ICR to the top of our industry,” said Frank Roa, CEO at Immediate Credit Recovery. “After a lengthy review of many different vendors, Castel’s cutting-edge solutions and proven commitment to customers are why we selected them as partners.”

Attendees are invited to booth #9 to learn more about Castel Detect™ and view LIVE demonstrations of the solution.

About Castel: Founded in 1982, Castel designs call center software, services and solutions engineered for businesses. Castel listens, learns, plans and partners with companies to define and realize their future. For more information, news and perspectives from Castel, please visit Castel Newsroom at

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Media Contact: Castel Communications LLC Anne Pacifico, +01.800.657.8215

Source:Castel Communications