An video appearing to teach Uber drivers how to manipulate surge pricing has surfaced on an online forum, NBC News Los Angeles reported.
The YouTube video "Driving for Surge," which appears to have been created by a Los Angeles Uber driver, shows how repeatedly canceling planned pickups causes fees to increase, according to NBC 4 News Los Angeles. The video's instructions claim to show drivers how to trick the cars' computerized systems into raising rates.
On the online forum, reported NBC 4 News Los Angeles, the poster said, "It would be nice if we all got on the surge bus and rode to profits together. Here's a little how to, please follow and share."
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Uber, which reportedly applied for a U.S. patent on surge pricing in 2013, uses an algorithm to raise prices in response to increased demand for rides in the area. Customers are notified when their rides will be affected by surge pricing.
"Consistently canceling rides in an effort to manipulate the app or discriminate against riders is in violation of the contract that driver partners sign," Uber spokeswoman Taylor Patterson told NBC 4 News Los Angeles. "Driver partners who do this may be deactivated from the system."