At least two Apple retail store workers complained directly to Chief Executive Tim Cook that the company's policy of checking retail employees' bags as a security precaution was embarrassing and demeaning, according to a court filing made public on Wednesday.
The employee complaints, which a judge ordered unsealed, are part of a 2013 lawsuit alleging Apple should compensate employees for the time it takes to conduct the searches. One worker, whose name was blacked out of the court filing, told Cook in a 2012 message that Apple managers "are required to treat 'valued' employees as criminals."
Cook forwarded it to top retail and human resources executives with the query: "Is this true?"
The court filing does not include what responses Cook received. An Apple representative could not immediately be reached for comment.