Illinois Health Care Association and National Research Corporation partner to advance the state's long term care performance measurement and improvement

LINCOLN, Neb., July 14, 2015 (GLOBE NEWSWIRE) -- Today, the Illinois Health Care Association (IHCA) has selected My InnerView by National Research Corporation as its preferred state-wide measurement and quality improvement partner for family, resident, short-stay, and employee experience. This partnership provides a unique opportunity for IHCA member organizations to improve the quality of care they offer, increase partnerships with hospitals and health systems, improve care transitions, and expand their understanding of healthcare across the continuum.

My InnerView helps improve quality in long term care and short-term stay settings by providing educational resources, action plan templates, and easy-to-use prescriptive reporting tools. In addition, My InnerView offers access to a dedicated team to guide clients throughout the improvement process, in order to help reach strategic goals and objectives. To learn more about the My InnerView philosophy, click here.

"We look forward to joining Illinois on its journey to provide quality healthcare for its seniors and other stakeholders," said Rich Kortum, Director of Strategic Partnerships at National Research. "We feel strongly that our measurement and improvement solutions will enable Illinoisans to gain a better understanding of their care and appreciate that their experience and service delivery is the number one priority of Illinois's healthcare system."

National Research will provide education of high-impact solutions for care delivery and support Illinois long term care facilities in developing infrastructure to accelerate performance outcomes while accurately reflecting the resident's voice of their care experience. IHCA members will benefit from the thought leadership of National Research within the profession, best practices education, and networking opportunities.

"We are very excited to join forces with National Research and look forward to working with them for the benefit of our members," stated David Voepel, IHCA Executive Director. "Partnering with National Research will help our member centers to improve quality of care and care transitions, as well as increase their partnerships with hospitals and other providers."

IHCA members seeking to advance measurement capacity for improving clinical and operational performance should contact

About Illinois Health Care Association

The Illinois Health Care Association is a non-profit organization comprised of approximately 400 licensed and certified long term care facilities and programs throughout the state. Its members are comprised of proprietary and non-proprietary facilities which represent skilled, intermediate, developmentally disabled, skilled pediatric, assisted living and sheltered levels of care. IHCA seeks to promote the highest standard of services in facilities and programs for the elderly and physically and mentally challenged.

For more information, visit

About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to, or visit

CONTACT: Ashley Caldwell Communications Manager Illinois Health Care Association 217-528-6455 Maya Clanton Communications Manager National Research Corporation 800-388-4264

Source:National Research Corporation