CHICAGO, Aug. 6, 2015 (GLOBE NEWSWIRE) -- Square 1 Bank, the premier banking partner to entrepreneurs and the venture capital community, today announced that it has provided a $10 million credit facility to existing client DialogTech, the market leader in call analytics and automation for the enterprise and agencies helping companies optimize revenue-driving voice conversations. Proceeds will be used to support the company's continued growth.
Founded in 2007, DialogTech is re-architecting the way companies can attribute and enhance phone leads by delivering a solution that offers a powerful, extensive and flexible platform to optimize the entire sales funnel. Due to the pervasiveness of smartphones, DialogTech's Voice360TM platform is a unique suite of applications to control, measure and optimize the impact of phone calls throughout every stage of the customer lifecycle – from discovery to purchase to retention, eliminating critical blind spots for CMOs. DialogTech serves over 5,000 global customers including household names like Uber, Zendesk, Sleep Train Mattress Centers, Experian, Yale University and more.
"We are pleased to partner with Square 1, who clearly understands our vision," said Tim Cunningham, chief financial officer of DialogTech. "This partnership ensures DialogTech's capacity to provide the most comprehensive call analytics and automation solution to companies worldwide as we continue to expand globally."
Ryan Dammeyer, managing director of Square 1 Bank's Midwest region, added, "It has been a pleasure working with the DialogTech team. The company's recent growth is no surprise given their exceptional team and the mission-critical call analytics and automation services it offers clients. Square 1 is pleased to provide the banking services that the company needs to support its growth goals, and we look forward to supporting their continued success for years to come."
DialogTech, the combination of Ifbyphone and Mongoose Metrics, is the market leader in call analytics and automation. Thanks to smartphones, consumers are calling businesses to engage in conversation at record rates throughout every stage of the customer journey. DialogTech provides marketing, sales and support professionals with a single platform that enables transparency and control over every conversation, so companies can optimize lead generation, acquire new business faster and increase customer loyalty.
DialogTech's Voice360TM platform consists of a unique suite of applications that includes call attribution, call scoring, contextual call routing, call management and automated voice notifications. DialogTech has successfully processed over one billion minutes of voice engagements for its customers, and serves as a strategic partner to more than 5,000 enterprises, digital agencies and fast-growing companies across a wide variety of industries. For more information visit www.dialogtech.com.
About Square 1 Bank
Square 1 Bank is a full service commercial bank dedicated exclusively to serving the financial needs of the venture capital community and entrepreneurs in all stages of growth and expansion. Square 1's expertise, focus and strong capital base provide flexible resources and unmatched support to meet our clients' needs. Square 1 has offices coast-to-coast in Austin, the Bay Area, Boston, Chicago, Denver, Durham, Los Angeles, Minneapolis, New York, San Diego, Seattle and Washington, DC. For more information, visit www.square1bank.com.
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Source:Square 1 Financial