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Apigee and Accenture to Collaborate on Delivering Predictive Analytics Solution That Helps Organizations Improve the Customer Experience Across Channels

SAN JOSE, Calif., Oct. 13, 2015 (GLOBE NEWSWIRE) -- Apigee® (NASDAQ:APIC), developer of an intelligent API platform for digital business, today announced that it is collaborating with Accenture (NYSE:ACN) to bring Apigee Insights, an API-based, self-service predictive analytics solution, to clients and help them deliver an improved customer experience. By combining the ability of Apigee Insights to provide a single, seamless view of customer engagement across channels and predict future actions with Accenture Analytics’ broad industry knowledge and predictive analytics capabilities, clients will be better able to understand their customers and create personalized digital experiences across channels at a lower cost.

Apigee and Accenture Analytics are initially focused on the utilities industry with plans to bring their combined analytics capabilities to additional industries. The analytics collaboration is a part of the Apigee and Accenture global alliance that was established in 2013.

“By integrating Apigee Insights into our offerings, we’re able to not only provide an integrated view of each customer journey, but also deliver powerful predictive analytics to help our clients anticipate their customer’s next move. This will help companies make customer interactions more relevant, valuable and effective, enabling them to become more data-driven and insight-powered. Accenture works with an ecosystem of advanced analytics providers, and the Apigee Insights solution will add an important predictive capability to our industry-specific offerings,” said Narendra Mulani, senior managing director, Accenture Analytics, part of Accenture Digital.

“It’s not sufficient for businesses to simply enable digital experiences – they need to be able to tap the resulting data to better understand customer needs and continuously improve upon those experiences,” said Chet Kapoor, Apigee CEO. “Accenture Analytics delivers technology and services to help businesses leverage customer data to make faster, more informed decisions. We look forward to collaborating with them in order to deliver industry-leading predictive analytics capabilities to help their clients achieve better business outcomes.”

Apigee Insights: Advanced, Hadoop-based Predictive Analytics

Apigee Insights is an API-based, self-service predictive analytics solution that enables enterprises to understand and predict customer behavior across interaction channels such as emails, the Web, mobile apps, chat and contact centers. Apigee Insights leverages Apache Hadoop – an open source framework for processing large sets of structured and unstructured data -- along with specialized data structures and sophisticated machine learning – to enable businesses to gain insights, provide personalized experiences and improve customer satisfaction and retention.

To learn more about Apigee Insights, please visit here.

Apigee Insights is part of the Apigee intelligent API platform, which also includes Apigee Edge, Apigee’s flagship API management product, and Apigee Link, an API-first Internet of Things (IoT) product for connecting devices to the Internet.

About Apigee

Apigee® (NASDAQ:APIC) provides an intelligent API platform for digital business. Many of the world's largest organizations select Apigee to enable their digital business, including 23 of the Fortune 100, six of the top 10 Global 2000 retail companies, and five of the top 10 global telecommunications companies. Apigee customers include global enterprises such as Walgreens, Burberry, Morningstar, and First Data. Apigee is headquartered in San Jose, California and has over 400 employees worldwide.

Safe Harbor Statement

This press release contains forward-looking statements, including statements regarding market adoption of predictive analytics technologies; planned collaboration regarding Apigee’s products; planned customer adoption and implementation of Apigee’s products and Accenture’s offerings, and the expected benefits therefrom; potential future customer opportunities; and opportunities between Apigee and Accenture. These forward-looking statements are based on current expectations and are subject to inherent uncertainties, risks and changes in circumstances that are difficult or impossible to predict. Consequently, you should not rely on these forward-looking statements. Actual outcomes and results may differ materially from those contemplated by these forward-looking statements as a result of such uncertainties, risks and changes in circumstances, including without limitation risks and uncertainties related to market adoption of predictive analytics technologies, the ability of Apigee’s software to meet Accenture’s and its customers’ needs, the quality of Apigee’s software, support and services and related infrastructure capacity, our ability to compete successfully, our use of open source software, any inconsistency of Apigee’s Insights product with data privacy and security protections and standards, and any incorrect implementation or use of Apigee software.

The foregoing list of factors is not exclusive. Additional risks and uncertainties that could affect Apigee’s financial and operating results are included under the captions "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" and elsewhere in Apigee’s Form 10-Q filed with the SEC on June 11, 2015. Apigee’s SEC filings are available on the Investor Relations section of the Company’s website at http://investors.apigee.com and on the SEC's website at www.sec.gov. Apigee disclaims any obligation to update the forward-looking statements provided to reflect any change in its expectations or any change in events, conditions or circumstances on which any such statement is based.

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Apigee is a registered trademark in the U.S. Other product or company names mentioned may be trademarks or trade names of their respective companies.

Media Contact: Mark Wheeler press@apigee.com 615.516.6147 Investor Contact: Kevin Faulkner ir@apigee.com 408.816.1658

Source:Apigee